Sabse Sasta Dukaan Interview Questions and Answers

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• It involves addressing customer queries and concerns promptly and efficiently.

• It includes providing information about products and services, handling complaints, and resolving issues.

• Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

• Examples of good customer service include per...read more

I listen to their concerns, empathize with them, and offer a solution to their problem.

• Remain calm and composed

• Listen actively to their concerns

• Empathize with their situation

• Offer a solution to their problem

• Apologize for any inconvenience caused

• Ensure customer satisfaction before ending the conversation

Yes, I have met the sales target by implementing effective communication and negotiation skills.

• I analyzed customer needs and provided them with suitable products

• I followed up with potential customers and provided them with necessary information

• I offered discounts and promotions to encourage sales

• I maintained a positive attitude and provided excellent customer service

• I exceeded the sales target by 20% in the last quart

I will increase your business by implementing targeted marketing strategies and expanding our customer base.

• Conduct market research to identify potential customers and their needs

• Develop targeted marketing campaigns to reach these customers

• Expand our online presence through social media and digital advertising

• Collaborate with other businesses to cross-promote products and services

• Offer promotions and discounts to attra