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RSA Security Technical Support Engineer Interview Questions and Answers

Updated 7 Feb 2024

RSA Security Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic of linux,15 linux commands
  • Q2. Basics of networking, DNS, DHCP

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company please consider joining

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Work regarding your job profile
  • Q2. Linux related questions
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell Me about Yourself?
  • Q2. Why Do you want to work with Teleperformance?
  • Ans. 

    I want to work with Teleperformance because of their reputation for providing excellent technical support services and opportunities for career growth.

    • Teleperformance has a strong reputation for providing top-notch technical support services to a wide range of clients.

    • I am impressed by Teleperformance's commitment to employee development and growth opportunities.

    • I believe that working at Teleperformance will allow me t...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. On your past experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to troubleshoot issues and provide solution
  • Ans. 

    To troubleshoot issues and provide solutions, one must identify the problem, gather information, analyze data, and implement a solution.

    • Identify the problem by asking questions and gathering information from the user

    • Analyze data by reviewing logs, error messages, and system configurations

    • Implement a solution by testing and verifying the fix with the user

    • Document the solution for future reference

    • Provide excellent custom

  • Answered by AI
  • Q2. How to deal with client on phone call and how to communicate with them
  • Ans. 

    Effective communication is key to dealing with clients on phone calls. It requires active listening, empathy, and clear articulation.

    • Listen actively to the client's concerns and needs

    • Show empathy and understanding towards their situation

    • Use clear and concise language to explain technical solutions

    • Avoid technical jargon and use layman's terms

    • Confirm understanding by summarizing the conversation and next steps

    • Maintain a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company, before going on for interview keep your resume clear.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations for this position?
  • Q2. Notice period
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. You should good knowledge about computer hardware and networking and application level.
  • Q2. Outlook configuration, PST backup, resolve computer hardware related issues, software installation, laptop mcafee encryption, system formatting, good knowledge of DHCP server and DNS server, printer connec...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Xavier Institute of Management and Entrepreneurship, Bangalore and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell us about yourself
  • Q2. Why are you fit for this role?
  • Q3. Previous job/internship experience.
Round 2 - HR 

(1 Question)

  • Q1. General background discussion
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about domain controller
  • Q2. What is Active Directory ?

Interview Preparation Tips

Topics to prepare for Teleperformance Technical Support Engineer interview:
  • CCNA
  • Cloud Computing
Interview preparation tips for other job seekers - Don’t join tp as a desktop support

RSA Security Interview FAQs

How many rounds are there in RSA Security Technical Support Engineer interview?
RSA Security interview process usually has 1 rounds. The most common rounds in the RSA Security interview process are One-on-one Round.
What are the top questions asked in RSA Security Technical Support Engineer interview?

Some of the top questions asked at the RSA Security Technical Support Engineer interview -

  1. Basic of linux,15 linux comma...read more
  2. Basics of networking, DNS, D...read more

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RSA Security Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
RSA Security Technical Support Engineer Salary
based on 14 salaries
₹5.6 L/yr - ₹13 L/yr
120% more than the average Technical Support Engineer Salary in India
View more details

RSA Security Technical Support Engineer Reviews and Ratings

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4.0/5

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