RPC, Inc. Technical Support Specialist Interview Questions and Answers

Q1. What is ATS in vehicle and how it is work
Ans. 
ATS in vehicles stands for Automatic Transmission System, which controls the gear shifting process without manual intervention.
• ATS uses sensors to monitor vehicle speed, engine load, and other factors to determine the optimal gear ratio.

• It automatically shifts gears to provide smooth acceleration and improved fuel efficiency.

• Examples of vehicles with ATS include modern cars, trucks, and buses.
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Q1. About Your self
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Q1. Ems field everything
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Q2. Process,production, quality
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Q1. Ems field based
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Q2. Quality engineering based
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Q1. Processing engineering
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Q1. Tell us about yourself
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Q2. Why are you fit for this role?
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Q3. Previous job/internship experience.
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Q1. General background discussion
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Q1. Coustomer support executive
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Q2. Basic information about your self
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Q3. What is your name and wh
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Q1. What is Dot Net Framework
Ans. 
Dot Net Framework is a software framework developed by Microsoft for building Windows applications.
• It provides a programming model, a comprehensive API set, and runtime environment for building Windows applications.

• It supports multiple programming languages such as C#, VB.NET, F# and more.

• It includes a large class library called Framework Class Library (FCL) which provides language interoperability, memory management, ...read more
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Q2. Advantages of Dot Net Core
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Dot Net Core offers cross-platform compatibility, improved performance, and enhanced security.
• Cross-platform compatibility allows for development on multiple operating systems

• Improved performance through features like just-in-time compilation and better memory management

• Enhanced security with built-in features like data protection and secure coding practices

• Support for microservices architecture and containerization

• Ope...read more
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Q1. Introduce my self my higher education
Ans. My name is Gourav i am 22 years old i belong to a middle class family and i did my graduation in B.A programme from delhi University in year 2022..
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Q2. How will you solve the customer's problem ,
Ans. 
I will listen to the customer's problem, empathize with them, and provide a solution that meets their needs.
• Listen actively to the customer's problem and ask clarifying questions

• Empathize with the customer and acknowledge their frustration

• Provide a solution that meets the customer's needs and preferences

• Follow up with the customer to ensure their problem has been resolved
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Q3. I will listen to the customer very well and solve his problem as soon as possible according to the policy of my company.
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He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.

Q1. About ourself and current salary and why do leave your past company
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Q1. Technical questions about automobile field
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Q2. About BS6 technology
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