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Dhanush InfoTech Interview Questions and Answers
Q1. 2. One of your associate is continuously performing below in terms of quality. Share your experience what you have done in this kind of situation
I have addressed the issue by identifying the root cause and providing necessary training and support.
Conducted a performance review to identify the root cause of the issue
Provided additional training and coaching to improve skills and knowledge
Set clear expectations and goals for improvement
Monitored progress and provided ongoing feedback and support
Implemented a performance improvement plan if necessary
Q2. How you are doing SLA Management
SLA management involves monitoring and ensuring compliance with service level agreements.
Define clear SLAs with stakeholders
Monitor performance metrics regularly
Identify and address any deviations from SLAs
Implement corrective actions to improve SLA compliance
Communicate with stakeholders to manage expectations
Use technology tools for tracking and reporting
Provide regular reports on SLA performance
Q3. How to calculate the quality
Quality can be calculated by measuring the conformance to requirements and customer satisfaction.
Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.
Customer satisfaction surveys can provide insights into the quality of a product or service.
Defect rates, error rates, and rework rates can be used as indicators of quality.
Quality can also be assessed through feedback from stakeholders and continuous improvement process...read more
Q4. What is meant by the term "plant"?
A plant is a living organism that typically grows in soil and has roots, stems, leaves, and often flowers.
Plants are multicellular organisms
They obtain energy through photosynthesis
Examples include trees, flowers, grass, and vegetables
Q5. What is the process of photosynthesis?
Photosynthesis is the process by which plants, algae, and some bacteria convert light energy into chemical energy to produce glucose and oxygen.
Photosynthesis occurs in the chloroplasts of plant cells.
During photosynthesis, plants take in carbon dioxide and water, and using sunlight, convert them into glucose and oxygen.
The equation for photosynthesis is: 6CO2 + 6H2O + light energy -> C6H12O6 + 6O2.
Chlorophyll, a pigment in chloroplasts, absorbs light energy to drive the proc...read more
Q6. What are your KRAs
Key Result Areas (KRAs) are specific areas of responsibility that a Delivery Manager is expected to focus on to achieve organizational goals.
Managing and overseeing the delivery of projects within budget and timeline
Ensuring high quality of deliverables and customer satisfaction
Leading and motivating the delivery team to meet targets
Identifying and mitigating risks in project delivery
Collaborating with stakeholders to understand requirements and expectations
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