Reserve Bank of India Chief General Manager Interview Questions and Answers for Experienced

Q1. Which type of policies in Bank
Ans. 
Bank policies include lending, investment, risk management, and customer service policies.
• Lending policies determine criteria for approving loans and setting interest rates.

• Investment policies outline guidelines for investing bank funds in various assets.

• Risk management policies focus on identifying and mitigating potential risks to the bank.

• Customer service policies dictate how customers are treated and what services ...read more
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Q2. How you solve the problems at the earliest?
Ans. 
I solve problems at the earliest by prioritizing tasks, seeking input from team members, and utilizing my experience and expertise.
• Prioritize tasks based on urgency and impact

• Seek input from team members to gather different perspectives and ideas

• Utilize my experience and expertise to make informed decisions and solve problems efficiently
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Q3. How you manage the best for employees?
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I manage the best for employees by prioritizing their well-being, providing opportunities for growth, and fostering a positive work environment.
• Prioritize employee well-being by offering support programs and resources

• Provide opportunities for growth through training, mentorship, and career development

• Foster a positive work environment by promoting open communication, recognition, and work-life balance
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How we think for profitability of the institution and how we manage the work to be done well in time.

Q1. Outer layout for various kind of branches
Ans. 
The outer layout for various kinds of branches should be designed to cater to the specific needs and functions of each branch.
• Consider the size and location of the branch to determine the layout

• Ensure easy access for customers and staff

• Include designated areas for customer service, transactions, and consultations

• Incorporate branding elements to maintain consistency across branches
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Q2. Itemized costing
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Q1. Tell me about your journey
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Q2. How you motivate yourself and your team
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Q3. How you will deal with your boss if he scolds you
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Q1. How you make decisions in work place
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Q2. How you satisfy your customer s
Ans. 
By providing excellent customer service, addressing their needs promptly, and going above and beyond to exceed their expectations.
• Listen to customer feedback and address any concerns promptly

• Provide personalized solutions to meet individual customer needs

• Offer incentives or rewards for loyal customers

• Train staff to prioritize customer satisfaction in all interactions
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Q1. Background and experience
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Q2. Job change history and role discuss
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Q1. Financial related questions basic of balance sheet
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Q2. Read ratios debt and equity related, PNL ratios
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Q3. Why change the current organization
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Q4. For good opportunity
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Q5. How to handle corporate clients what are responsiblities to handle corporate client.
Ans. 
To handle corporate clients, one must prioritize their needs and provide excellent customer service.
• Understand the client's business and industry

• Communicate effectively and promptly

• Provide personalized solutions and services

• Maintain a positive and professional relationship

• Ensure timely delivery of products or services

• Handle complaints and issues promptly and efficiently
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Q6. Share details with ur own experience.
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Q1. Describe 1 change which you face in your current job.
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Q2. Whyu you want to change your current organisation?
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