IDFC FIRST Bank Chief Manager Interview Questions and Answers

Q1. Why you feel you’re suitable for this profile ?
Add your answer
Q2. How will you achieve the CASA targets which are needed by Bank?
Ans. 
I will achieve the CASA targets by implementing targeted marketing campaigns, offering competitive interest rates, and providing excellent customer service.
• Implement targeted marketing campaigns to attract new customers and encourage existing customers to open CASA accounts

• Offer competitive interest rates to incentivize customers to deposit funds in CASA accounts

• Provide excellent customer service to retain existing cus...read more
Answered by AI
View 1 more answer
Q3. What would be your strategy to increase the business?
Ans. 
My strategy to increase the business would involve focusing on customer retention, expanding into new markets, and implementing targeted marketing campaigns.
• Focus on customer retention by providing excellent customer service and loyalty programs

• Expand into new markets by conducting market research and identifying opportunities for growth

• Implement targeted marketing campaigns to reach specific customer segments and driv...read more
Answered by AI
Add your answer
Q4. How will you handle grudges and conflicts inside your team
Add your answer

Q1. Where do you see yourself in next 5 years?
Add your answer
Q2. If you get this profile will you stay with the bank for long term ?
Add your answer

Q1. Tell me about your journey
Add your answer
Q2. How you motivate yourself and your team
Add your answer
Q3. How you will deal with your boss if he scolds you
Add your answer

It was about the existing company what they do there like about the products, revenue model and much more

Q1. They have asked about what was your achievements in the last year company, your year on year balance score card growth and other factors regarding to various product sold and much more related to sales pit...read more
Add your answer

Q1. How does a call centre operates?
Ans. 
A call centre operates by handling incoming and outgoing calls for customer service, sales, or support.
• Call centres use specialized software to manage calls efficiently.

• Agents are trained to handle various types of calls and provide excellent customer service.

• Call centres may operate 24/7 to cater to customers in different time zones.

• Metrics such as average handling time and customer satisfaction are used to monitor pe...read more
Answered by AI
Add your answer
Q2. How do manager internal conflicts
Ans. 
Internal conflicts among managers can be managed through effective communication, conflict resolution strategies, and fostering a positive work environment.
• Encourage open communication among team members to address conflicts early on

• Implement conflict resolution strategies such as mediation or team building exercises

• Promote a positive work culture that values collaboration and teamwork

• Provide training on conflict manag...read more
Answered by AI
Add your answer
Q3. How do coach your team members ?
Ans. 
I coach my team members by providing clear goals, regular feedback, and opportunities for growth.
• Set clear goals and expectations for each team member.

• Provide regular feedback on their performance and areas for improvement.

• Offer opportunities for professional development and growth.

• Encourage open communication and collaboration within the team.

• Lead by example and demonstrate the desired behaviors and work ethic.
Answered by AI
Add your answer
Q4. How do you manage your day to day operations ?
Ans. 
I prioritize tasks, delegate responsibilities, and ensure effective communication for smooth day to day operations.
• Create a daily task list and prioritize tasks based on urgency and importance

• Delegate tasks to team members based on their strengths and workload

• Hold regular team meetings to discuss progress, address any issues, and set goals for the day

• Use project management tools to track progress and ensure deadlines a...read more
Answered by AI
Add your answer
Q5. Scenario based question ?
Add your answer