Researchwire Knowledge Solutions Interview Questions and Answers

Q1. Current CTC, Expected CTC, Notice Period, Skill set
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Q2. Open for Fixed term hire? Open for working from client location at Gurgaon? (3 days from office)
Ans. 
Yes, open for fixed term hire and working from client location at Gurgaon for 3 days a week.
• Open for fixed term hire

• Willing to work from client location at Gurgaon for 3 days a week
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Q1. Introduction, Current role and responsibilities
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Q2. List out the achievements in current project, Tools used
Ans. 
Implemented automated testing using Selenium WebDriver and JUnit in Agile environment
• Implemented automated testing framework using Selenium WebDriver

• Utilized JUnit for test case management

• Worked in Agile environment to ensure continuous testing and integration
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Q3. Pilot vs Beta testing. How can newly developed functionality be tested via automation rather doing it manually?
Ans. 
Pilot testing is done by a small group of users before the full release, while beta testing is done by a larger group of users. Automation testing can be used for regression testing, smoke testing, and performance testing.
• Pilot testing involves a small group of users testing the functionality in a controlled environment.

• Beta testing involves a larger group of users testing the functionality in a real-world environment.

• ...read more
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Q4. Primary key vs Unique key in SQL, Query to find row having last id in sql
Ans. 
Primary key uniquely identifies a record, while unique key allows only one instance of a value in a column. Query to find last id involves using ORDER BY and LIMIT.
• Primary key enforces uniqueness and not null constraint on a column

• Unique key enforces uniqueness but allows null values

• To find row with last id, use ORDER BY id DESC LIMIT 1 in SQL query
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Q5. Explain Software Testing Life Cycle, Defect Life Cycle
Ans. 
Software Testing Life Cycle (STLC) involves planning, designing, executing, and reporting on tests. Defect Life Cycle includes identification, logging, fixing, and retesting defects.
• STLC includes requirements analysis, test planning, test design, test execution, and test closure.

• Defect Life Cycle involves defect identification, defect logging, defect fixing, defect retesting, and defect closure.

• STLC ensures that the so...read more
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Q6. What's the meaning of 303 status code in API? Put vs Delete method in API What is 3 point estimation technique in Agile?
Ans. 
303 status code in API means 'See Other'. PUT method is used to update data, while DELETE method is used to remove data. 3 point estimation technique in Agile is used to estimate tasks.
• 303 status code indicates that the resource can be found at a different URI and should be retrieved from there

• PUT method is used to update an existing resource in the API

• DELETE method is used to remove a resource from the API

• 3 point esti...read more
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Q7. What kind of links and labels can be tagged to a bug in jira?
Ans. 
Links and labels that can be tagged to a bug in Jira
• Links: related issues, documents, websites

• Labels: priority, severity, type, status
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Q8. Have you done shell scripting? What does grep, href commands do in unix?
Ans. 
Shell scripting is a way to automate tasks in Unix/Linux systems. Grep is used to search for specific patterns in text files. Href is not a standard Unix command.
• Shell scripting automates tasks by writing scripts in a Unix/Linux environment

• Grep command is used to search for specific patterns in text files

• Example: grep 'search_pattern' file.txt

• Href is not a standard Unix command, it may be a typo or a custom script
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Q9. As a lead, how would you resolve conflict with a team member? As a lead, if you are given plenty of tasks to be completed with in a limited time frame. What would be your approach in doing them?
Ans. 
To resolve conflict with a team member, communication is key. Prioritize understanding, address the issue calmly, find common ground, and work towards a solution together.
• Listen to the team member's perspective and concerns

• Communicate openly and calmly about the issue

• Find common ground and areas of agreement

• Work together to find a solution that benefits both parties

• Seek input from other team members or a mediator if ne
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Q10. Open for relocating to Bangalore and working from client's office? (with no relocation bonus) Open for working in night / rotational shift? (with no additional compensation) Open for working in long exten...read more
Ans. 
Open to relocating to Bangalore, working in night shifts, long hours, and 24X7 culture. Goal is to excel in automation testing.
• Yes, open to relocating to Bangalore and working from client's office

• Yes, open to working in night/rotational shifts

• Yes, open to working in long extendable hours or 24X7 culture

• Goal is to excel in automation testing
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Q1. Tell about yourself
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Q2. Tell your experience about the company you noticed or absorbed since you entered here.
Ans. 
Since joining the company, I have noticed a strong focus on customer satisfaction and continuous improvement.
• Regular training sessions for employees to enhance customer service skills

• Feedback mechanisms in place to gather customer opinions and suggestions

• Implementation of new technologies to streamline customer interactions

• Company culture that values empathy and problem-solving
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Q1. What motivates you to seek a position in the BPO sector?
Ans. 
I am motivated to seek a position in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
• Opportunity to interact with diverse customers

• Ability to provide excellent service

• Interest in problem-solving and communication skills

• Career growth and development opportunities

• Excitement about working in a fast-paced environment
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Q2. Tell about yourself.
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Q3. What is your understanding of customer service?
Ans. 
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns.

• It requires empathy and patience to address customer issues effectively.

• Providing timely and accurate information to customers is essential for good customer service.

• Going above and beyond to exceed customer expectations can lead ...read more
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Q4. Where do you see yourself in the next five years?
Ans. 
In the next five years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a leadership role.
• Continuing to excel in my current role as a Customer Care Executive

• Participating in training and development programs to enhance my skills

• Seeking opportunities for advancement within the company

• Building strong relationships with colleagues and customers

• Possibly transitioning in
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Q1. What do you know about Samsung and its products?
Ans. 
Samsung is a multinational conglomerate known for its electronics products such as smartphones, TVs, and home appliances.
• Samsung is a South Korean multinational conglomerate

• It was founded in 1938 by Lee Byung-chul

• Samsung Electronics is the largest subsidiary of the company

• They produce a wide range of products including smartphones, TVs, home appliances, and more

• Popular Samsung products include the Galaxy smartphones, Q
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Q2. What do you understand by premium segment customers?
Ans. 
Premium segment customers are high-end customers who are willing to pay more for superior products or services.
• Premium segment customers are typically more affluent and have higher disposable income.

• They prioritize quality, exclusivity, and personalized service.

• Examples include luxury car buyers, high-end fashion shoppers, and first-class airline passengers.
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Q3. What do you know about artificial intelligence (AI)?
Ans. 
Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems.
• AI involves the development of algorithms that enable machines to perform tasks that typically require human intelligence.

• Examples of AI include virtual assistants like Siri and Alexa, self-driving cars, and recommendation systems like those used by Netflix and Amazon.

• AI can be categorized into narrow...read more
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The desktop test consisted of four different rounds, and a minimum score of 65 was required to pass.

Q1. Java coding output predict related questions , try catch , string concept
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Q2. Switch case
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Q3. Inheritance
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Q4. What challanges faced in automation
Ans. 
Challenges in automation include dynamic UI elements, data synchronization, and maintenance of test scripts.
• Dynamic UI elements can be challenging to automate as they may change frequently.

• Data synchronization between different systems can be difficult to achieve in automation.

• Maintenance of test scripts can be time-consuming, especially when application changes frequently.
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Q1. How to read the data and assert with db value in api automation
Ans. 
To read data and assert with db value in API automation, use API response to extract data and compare with database query result.
• Extract data from API response using JSON parsing libraries like Gson or Jackson

• Execute database query to retrieve expected value

• Compare the extracted data with the database value using assertion libraries like TestNG or JUnit
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Q2. 401 & 403 status code
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Q1. Managerial behavioural questions
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Q1. What is correlation and parameterization?
Ans. 
Correlation is the process of extracting dynamic values from server responses and passing them to subsequent requests. Parameterization is the process of replacing hard-coded values in scripts with variables.
• Correlation involves identifying and capturing dynamic values like session IDs or tokens from server responses.

• Parameterization involves replacing hard-coded values in scripts with variables to make them reusable a...read more
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Q2. Explain load, stress, all testing?
Ans. 
Load testing is to test the system under normal and peak load conditions, stress testing is to test the system beyond its limits, and all testing is a combination of both.
• Load testing checks the system's ability to handle expected load levels, ensuring performance under normal conditions.

• Stress testing pushes the system beyond its limits to identify breaking points and measure performance degradation.

• All testing combin...read more
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Q3. Explain PTLC?
Ans. 
PTLC stands for Performance Testing Life Cycle, which is a set of activities involved in the performance testing process.
• PTLC involves planning, preparation, execution, analysis, and reporting of performance tests.

• It includes defining performance goals, creating test scenarios, setting up test environments, running tests, analyzing results, and making recommendations.

• Example: In PTLC, performance engineers work closely...read more
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Q4. Loadrunner scripting, execution and reports issue faced and how to process?
Ans. 
Issues faced in Loadrunner scripting, execution, and reports
• Scripting: faced issues with correlation, parameterization, and dynamic data handling

• Execution: encountered problems with test environment setup, resource constraints, and test data management

• Reports: struggled with result analysis, performance bottlenecks identification, and report customization
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Q5. LG calculation and workload modelling process?
Ans. 
LG calculation and workload modelling process involves determining the number of Load Generators required and creating a realistic simulation of user behavior.
• Calculate the number of Load Generators needed based on expected user load and performance goals.

• Create workload models by analyzing user behavior patterns, transaction volumes, and system usage.

• Consider factors like peak load times, user distribution, and transa...read more
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Q6. NFR scenarios?
Ans. 
NFR scenarios refer to non-functional requirements that define the quality attributes of a system.
• NFR scenarios focus on aspects like performance, scalability, reliability, and security.

• Examples include load testing to assess system performance under expected load, stress testing to evaluate system behavior under extreme conditions, and security testing to identify vulnerabilities.

• NFR scenarios help ensure that the sys...read more
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Q1. Loadrunner questions
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Q1. Check your soft skills
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Q1. Complete your details
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