Cantto International Interview Questions and Answers

Some popular defect tracking tools are Jira, Bugzilla, Redmine, Mantis, and Trac.

• Jira: widely used in software development, allows for issue tracking, project management, and agile development.

• Bugzilla: open-source tool with customizable workflows and reporting capabilities.

• Redmine: flexible tool with support for multiple projects, issue tracking, and time tracking.

• Mantis: simple and user-friendly tool with features like email notifications and custom fields.

• Trac: integrates ...read more

To troubleshoot P1 issues, prioritize the problem, gather relevant information, analyze root cause, implement solution, and communicate updates.

• Prioritize the problem based on impact on business operations

• Gather relevant information such as error logs, system configurations, and recent changes

• Analyze root cause by reviewing logs, conducting tests, and consulting with team members

• Implement solution by following best practices and testing thoroughly before deployment

• Communicate...read more

Yes, I can sell you the earphone I'm wearing. It's a high-quality noise-cancelling earphone with crystal clear sound.

• This earphone has a noise-cancelling feature that blocks out external noise, allowing you to focus on your music or calls.

• The sound quality is crystal clear, providing an immersive audio experience.

• It has a comfortable and secure fit, making it perfect for use during workouts or while on the go.

• The earphone also has a long battery life, ensuring that you can en...read more

Basic knowledge of software installation includes understanding system requirements, installation process, troubleshooting common issues, and ensuring proper configuration.

• Understanding system requirements before installing software

• Following installation process step by step

• Troubleshooting common installation issues like compatibility errors or missing dependencies

• Ensuring proper configuration post-installation

• Examples: Installing Microsoft Office, Adobe Photoshop, antivirus ...read more

Software support and implementation involves providing assistance and guidance to users of a software product.

• Providing technical support to users who encounter issues with the software

• Installing and configuring the software for new users

• Training users on how to use the software effectively

• Collaborating with developers to troubleshoot and resolve software issues

• Updating and maintaining software documentation

• Testing new software releases before they are deployed to users

To tackle customers, focus on building relationships, understanding their needs, providing solutions, and offering excellent customer service.

• Build strong relationships with customers through regular communication and personalized interactions

• Understand the needs and pain points of customers by actively listening and asking probing questions

• Provide tailored solutions that address the specific challenges or goals of each customer

• Offer excellent customer service by being respon...read more

Regression testing is the process of retesting a software application to ensure that new code changes have not adversely affected existing functionality.

• Regression testing is performed after code changes to verify that existing features still work correctly.

• It helps in identifying any defects introduced by new code changes.

• Automated testing tools are often used for regression testing to save time and effort.

• Examples of regression testing tools include Selenium, JUnit, and Tes...read more

Backing up data ensures its safety and recoverability in case of loss or corruption.

• Identify critical data: Determine which files, databases, or configurations need backup.

• Choose a backup method: Options include full, incremental, or differential backups.

• Select storage location: Use external drives, cloud storage, or network-attached storage.

• Automate backups: Schedule regular backups using software tools to minimize manual effort.

• Test backups: Regularly verify that backups ca...read more