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10+ Reliance Smart Interview Questions and Answers

Updated 5 Nov 2024

Q1. What are transaction logs and how are they used ?

Ans.

Transaction logs are records of all transactions made in a system or application.

  • Transaction logs are used to track and monitor all activities within a system or application.

  • They can be used to troubleshoot issues and identify errors or discrepancies.

  • Transaction logs can also be used for auditing and compliance purposes.

  • Examples of transaction logs include server logs, database logs, and application logs.

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Q2. What is the key point of retail business

Ans.

The key point of retail business is to attract customers, drive sales, and provide excellent customer service.

  • Attracting customers through marketing and advertising strategies

  • Driving sales through effective merchandising and pricing strategies

  • Providing excellent customer service to retain customers and encourage repeat business

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Q3. Tell me about the GRN process and Trip T-code

Ans.

GRN process is Goods Receipt Note process which is used to record the receipt of goods. Trip T-code is used to create a shipment document.

  • GRN process involves verifying the goods received against the purchase order and recording the receipt in the system.

  • Trip T-code is used to create a shipment document which contains information about the goods being shipped, the destination, and the mode of transportation.

  • The shipment document created using Trip T-code is used to track the ...read more

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Q4. Describe between optimistic and pessimisting locking.

Ans.

Optimistic locking assumes no conflicts while pessimistic locking assumes conflicts may occur.

  • Optimistic locking allows multiple transactions to access the same data simultaneously, assuming that conflicts are rare.

  • Pessimistic locking prevents multiple transactions from accessing the same data simultaneously, assuming that conflicts are likely to occur.

  • Optimistic locking is useful when conflicts are rare and the cost of locking is high.

  • Pessimistic locking is useful when confl...read more

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Q5. How can you manage the store

Ans.

I can manage the store by ensuring efficient operations, motivating the team, and providing excellent customer service.

  • Create and implement effective processes and procedures

  • Train and develop staff to improve performance

  • Monitor inventory levels and ensure timely restocking

  • Maintain a clean and organized store environment

  • Resolve customer complaints and issues promptly

  • Analyze sales data and adjust strategies accordingly

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Q6. How to connect and grow customer

Ans.

Building strong relationships through personalized interactions and consistent follow-ups.

  • Listen actively to understand customer needs and concerns.

  • Provide timely and helpful responses to inquiries and issues.

  • Follow up with customers to ensure satisfaction and address any additional needs.

  • Personalize interactions by using customer's name and referencing previous conversations.

  • Offer promotions or discounts to show appreciation and encourage repeat business.

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Q7. How to make Cisco Router AP connection

Ans.

To make a Cisco Router AP connection, configure the router and access point with compatible settings.

  • Connect the router and access point with an Ethernet cable.

  • Log in to the router's web interface and configure the wireless settings.

  • Log in to the access point's web interface and configure the wireless settings to match the router's settings.

  • Ensure that the access point is in bridge mode if it is not the primary router.

  • Test the connection to ensure it is working properly.

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Q8. What is retail business

Ans.

Retail business involves selling goods or services to consumers through physical or online stores.

  • Retail business involves buying products from manufacturers or wholesalers and selling them to consumers at a profit

  • It includes managing inventory, pricing, marketing, and customer service

  • Examples of retail businesses include department stores, supermarkets, online retailers, and specialty shops

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Q9. How you can hendal a store

Ans.

To handle a store, I would focus on effective communication, organization, and leadership.

  • Establish clear communication channels with employees and customers

  • Create and implement efficient organizational systems for inventory and scheduling

  • Lead by example and motivate employees to provide excellent customer service

  • Analyze sales data and adjust strategies accordingly

  • Maintain a clean and welcoming store environment

  • Handle customer complaints and resolve issues promptly

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Q10. What is the retail

Ans.

Retail refers to the sale of goods or services to consumers for their personal use.

  • Retail involves selling products directly to consumers

  • Retailers purchase goods from wholesalers or manufacturers and sell them at a markup

  • Retail can take place in physical stores, online, or through other channels like mobile apps

  • Examples of retail stores include Walmart, Target, and Amazon

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Q11. 9 years retail experience

Ans.

Yes, I have 9 years of retail experience.

  • Started as a sales associate and worked my way up to assistant manager

  • Managed inventory, trained new employees, and handled customer complaints

  • Implemented successful sales strategies that increased revenue by 15%

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Q12. What is OTC product?

Ans.

OTC products are medications that can be purchased without a prescription from a healthcare professional.

  • OTC products are typically used to treat minor ailments and symptoms.

  • They are available in pharmacies, grocery stores, and online.

  • Examples include pain relievers like ibuprofen, allergy medications like loratadine, and cold remedies like cough syrup.

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Q13. Classification of antibiotic

Ans.

Antibiotics can be classified based on their mechanism of action, spectrum of activity, and chemical structure.

  • Classification based on mechanism of action: bactericidal vs. bacteriostatic

  • Classification based on spectrum of activity: broad-spectrum vs. narrow-spectrum

  • Classification based on chemical structure: beta-lactams, macrolides, fluoroquinolones, etc.

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Q14. What is the customer service

Ans.

Customer service is the support and assistance provided to customers before, during, and after a purchase.

  • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

  • It includes various channels such as phone, email, live chat, and in-person interactions.

  • Good customer service leads to customer satisfaction, loyalty, and repeat business.

  • Examples of good customer service include prompt responses, personalized interactions, and going above a...read more

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Q15. What is business retail kpi

Ans.

Business retail KPIs are key performance indicators used to measure the success of retail operations.

  • Business retail KPIs help track sales performance, inventory turnover, customer satisfaction, and profit margins.

  • Examples of retail KPIs include sales per square foot, average transaction value, customer retention rate, and gross margin.

  • Monitoring these KPIs can help businesses identify areas for improvement and make data-driven decisions to optimize performance.

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