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Reliance Smart Senior Customer Service Associate Interview Questions and Answers
Reliance Smart Senior Customer Service Associate Interview Experiences
1 interview found
Selected
I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.
(4 Questions)
- Q1. How to grow up your point
- Q2. How to connect and grow customer
- Ans.
Building strong relationships through personalized interactions and consistent follow-ups.
Listen actively to understand customer needs and concerns.
Provide timely and helpful responses to inquiries and issues.
Follow up with customers to ensure satisfaction and address any additional needs.
Personalize interactions by using customer's name and referencing previous conversations.
Offer promotions or discounts to show appre
- Q3. Tell me about yourself
- Q4. Why are you interested in this job?
Interview Preparation Tips
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Interview questions from similar companies
Selected
I applied via LinkedIn and was interviewed before Jun 2023. There was 1 interview round.
(1 Question)
- Q1. Basic accounting and work experience
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.
(1 Question)
- Q1. I was told tell about myself
(1 Question)
- Q1. The questions were asked in & around the role they are hiring for
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Team lead question for QA
- Q2. API testing from Postman tool
- Ans.
Postman is a popular tool for API testing, allowing users to send requests, receive responses, and automate testing workflows.
Postman allows users to easily create and send API requests using a user-friendly interface.
Users can organize their API requests into collections for easier management and sharing.
Postman supports various authentication methods, including basic authentication, OAuth, and API keys.
Users can writ...
(1 Question)
- Q1. Salary discussion and negotiations and job locations
Skills evaluated in this interview
(2 Questions)
- Q1. Ap overview and journals
- Q2. Inquiry GRIR and Ageing
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
I know very well that sop,sdp,adr,dsr,kpi,flow,table guidelines, company policy etc
Customer satisfaction,goods receive& return to origin
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I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Past Experience In India.
- Q2. Qualification & Age.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Memo/ footfalls=con
Interview Preparation Tips
100/ 200= 50℅
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
(1 Question)
- Q1. When I had I my interview they asked do u know about warehouse system I said of course I do know if there is heavy lifts then we make use of fork lifts so for me it is not an issue
It is the right choice if any one join this company and number one in competition
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Customer Service Associate Interview Questions & Answers
Shoppers Stop
LAL BAHADUR SINGH CHAUHAN
posted on 8 Jan 2020
Interview Questionnaire
6 Questions
- Q1. About yourself?
- Q2. Why do you want to leave your present job?
- Q3. What is salary expectation?
- Q4. Why do you want to work here?
- Q5. What is your biggest weakness?
- Q6. What is your biggest strength..?
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Reliance Smart Interviews By Designations
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Reliance Smart Senior Customer Service Associate Interview Process
based on 2 interviews
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Reliance Smart Senior Customer Service Associate Reviews and Ratings
based on 3 reviews
Rating in categories
|
Department Manager
206
salaries
|  ₹1.9 L/yr - ₹4.5 L/yr |
|
Store Manager
144
salaries
| ₹2.8 L/yr - ₹9.1 L/yr |
|
Customer Service Associate
115
salaries
| ₹1 L/yr - ₹2.7 L/yr |
|
Assistant Store Manager
87
salaries
| ₹3 L/yr - ₹7 L/yr |
|
Cashier
70
salaries
| ₹0.6 L/yr - ₹3.8 L/yr |
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