Reliance SMSL
30+ Interview Questions and Answers
Q1. 1) what is curing. 2) Defferent between development length and lapping. 3) what is M 25 4) Definition of specific gravity and density. 5) What type of slump test. 6) what is segregation and bleeding. 7) Differe...
read moreAnswers to interview questions for Tower Engineer position.
1) Curing is the process of maintaining moisture and temperature conditions in concrete for hydration to occur.
2) Development length refers to the length of reinforcement required to transfer stress from one concrete element to another, while lapping is the overlapping of reinforcement bars to ensure continuity.
3) M25 is a designation for a concrete mix with a characteristic compressive strength of 25 megapascals (MPa...read more
Q2. What is customer care What is customer service What is customer satisfaction
Customer care is the provision of assistance and support to customers before, during, and after a purchase.
Customer care involves addressing customer concerns and needs
It includes providing information about products or services
Customer care can be provided through various channels such as phone, email, or chat
Customer care is important for building customer loyalty and retention
Customer care can also involve handling complaints and resolving issues to ensure customer satisfa...read more
Q3. What Should be the body language when talking to a shopkeeper.
The body language when talking to a shopkeeper should be friendly, confident, and attentive.
Maintain eye contact to show interest and attentiveness.
Smile and use open and welcoming gestures to create a friendly atmosphere.
Stand or sit up straight to convey confidence and professionalism.
Use appropriate facial expressions and nod to show understanding and agreement.
Avoid crossing arms or displaying defensive body language.
Mirror the shopkeeper's body language to establish rapp...read more
Q4. How you convience a customer so that he/ she can trust you ?
To convince a customer to trust you, demonstrate your expertise, provide social proof, establish rapport, and offer guarantees.
Show your expertise by providing accurate and detailed information about the product or service.
Share success stories and testimonials from satisfied customers to provide social proof.
Build rapport by actively listening to the customer, understanding their needs, and offering personalized solutions.
Offer guarantees or warranties to assure the customer...read more
Q5. Which wavelengths used to Find Fiber cut and Fiber Losses?
OTDR uses wavelengths of 1310 nm and 1550 nm to find fiber cut and fiber losses.
OTDR (Optical Time Domain Reflectometer) is used to locate fiber cuts and measure fiber losses.
OTDR sends a pulse of light into the fiber and measures the time and intensity of the reflected signal.
1310 nm wavelength is used for shorter distances and 1550 nm for longer distances.
Fiber losses can also be measured using a light source and power meter.
Light source emits a known amount of light and po...read more
Q6. Introduction Market feedback in your area Team handling Target Negotiation
I have extensive experience in market feedback, team handling, and target negotiation.
I regularly gather market feedback through customer surveys and competitor analysis.
I have successfully managed and motivated teams of up to 10 sales representatives.
I am skilled in negotiating targets with management and have consistently exceeded them.
Q7. Tell me what do you know about LTE KPI ANAYLITICS
LTE KPI analytics refers to the process of analyzing key performance indicators of LTE networks to improve network performance.
LTE KPI analytics involves collecting and analyzing data on various network parameters such as throughput, latency, and signal strength.
The insights gained from LTE KPI analytics can be used to optimize network performance, troubleshoot issues, and improve customer experience.
Examples of LTE KPIs include RSRP (Reference Signal Received Power), RSRQ (R...read more
Q8. What do you know jio fiber
Jio Fiber is a high-speed broadband service offered by Reliance Jio Infocomm Limited in India.
Jio Fiber provides internet speeds up to 1 Gbps.
It offers a range of plans with different data limits and prices.
Jio Fiber also includes a landline phone service and access to Jio's suite of digital services.
It uses fiber optic technology to deliver fast and reliable internet connectivity.
Jio Fiber has been expanding its coverage across various cities in India.
Q9. How to handle variation of Customers?
Handling variation of customers requires adaptability, empathy, and effective communication.
Listen actively to understand each customer's unique needs and preferences.
Adapt your approach and communication style to match the customer's personality and preferences.
Show empathy and understanding towards customers' concerns or complaints.
Provide personalized recommendations and solutions based on individual customer requirements.
Maintain a positive and professional attitude, rega...read more
Q10. Margine percentage of different grocery products.
The margin percentage of grocery products varies depending on the product category and brand.
Margin percentage is the difference between the selling price and the cost price, expressed as a percentage of the cost price.
Grocery products can have different margin percentages based on factors such as brand popularity, product category, and competition.
For example, the margin percentage for a popular brand of cereal may be higher than that of a lesser-known brand.
Similarly, the m...read more
Q11. How you can handle chemist retail counter ?
I can handle chemist retail counter by providing excellent customer service and product knowledge.
Greet customers warmly and ask how you can assist them
Listen actively to their needs and provide appropriate recommendations
Be knowledgeable about the products and their uses
Handle transactions accurately and efficiently
Resolve any customer complaints or issues promptly and professionally
Q12. What is your expected CTC
I expect a competitive CTC that aligns with my skills, experience, and the responsibilities of the Sales Officer role.
I am looking for a CTC that reflects the market standards for a Sales Officer position.
Considering my experience and track record in sales, I anticipate a fair compensation package.
I am open to discussing the specific details of the CTC during the negotiation process.
I believe that a mutually beneficial agreement can be reached based on my qualifications and t...read more
Q13. Process in lab working
The process in a lab involves conducting experiments, analyzing samples, recording data, and maintaining equipment.
Conducting experiments to test hypotheses
Analyzing samples using various techniques
Recording data accurately for analysis and reporting
Maintaining lab equipment and ensuring proper calibration
Following safety protocols to prevent accidents
Q14. How would you sell companys new products
I would highlight the unique features and benefits of the new products and demonstrate their value to potential customers.
Identify the target audience and tailor the sales pitch accordingly
Highlight the unique features and benefits of the new products
Provide demonstrations or trials to showcase the value of the products
Offer competitive pricing or promotions to incentivize purchases
Leverage social media and other marketing channels to increase visibility
Q15. What are main specs of mobile?
The main specs of a mobile phone include the operating system, processor, RAM, storage capacity, display size and resolution, camera quality, battery life, and connectivity options.
Operating system: Android, iOS, Windows
Processor: Qualcomm Snapdragon, Apple A14 Bionic
RAM: 4GB, 8GB, 12GB
Storage capacity: 64GB, 128GB, 256GB
Display size and resolution: 6.5 inches, 1080x2340 pixels
Camera quality: 12MP, 48MP, 64MP
Battery life: 4000mAh, 5000mAh
Connectivity options: Wi-Fi, Bluetooth...read more
Q16. what is riser and tread in stair
Riser is the vertical part of a step while tread is the horizontal part on which the foot is placed.
Riser is the height of each step while tread is the depth of each step.
The ratio of riser to tread is regulated by building codes to ensure safety.
For example, a typical residential staircase may have a riser height of 7 inches and a tread depth of 11 inches.
The riser and tread dimensions can affect the ease and safety of using the stairs.
Q17. Experience in using Project Management softwares.
I have extensive experience in using various project management software such as Microsoft Project, Asana, and Trello.
Proficient in Microsoft Project for creating and managing project schedules
Experienced in using Asana for task management and team collaboration
Skilled in Trello for visualizing project progress and tracking tasks
Familiar with Jira for agile project management
Adept in using Smartsheet for project tracking and resource management
Q18. Network issues repairing
Repairing network issues involves troubleshooting, identifying root causes, and implementing solutions.
Identify the specific network issue reported by the user
Use network diagnostic tools to pinpoint the root cause
Implement solutions such as resetting network settings or replacing faulty hardware
Test the network connection to ensure the issue has been resolved
Q19. What is BOQ?
BOQ stands for Bill of Quantities. It is a document that lists all the materials, labor, and equipment needed for a construction project.
BOQ is used to estimate the cost of a project.
It helps in determining the quantities of materials required for a project.
BOQ is prepared by a quantity surveyor or an estimator.
It includes details such as item description, quantity, unit of measurement, and cost.
BOQ is an important document for tendering and procurement processes.
Q20. What Is TIR?
TIR stands for Total Internal Reflection. It is a phenomenon where light is reflected back into a medium instead of being refracted out of it.
TIR occurs when light travels from a medium with a higher refractive index to a medium with a lower refractive index at an angle greater than the critical angle.
It is used in fiber optics to keep the light signal within the core of the fiber and prevent loss of signal.
TIR is also used in prisms and lenses to redirect light.
The critical ...read more
Q21. What is sales and why have joined sales
Sales is the process of selling products or services to customers and I joined sales to develop my communication and negotiation skills.
Sales involves identifying potential customers, understanding their needs and preferences, and convincing them to buy the product or service
It requires good communication and interpersonal skills, as well as the ability to negotiate and close deals
Sales can be a challenging but rewarding career, with opportunities for growth and advancement
I ...read more
Q22. Total sles experience
I have 5 years of sales experience in various industries.
I started my sales career in the pharmaceutical industry where I worked for 2 years.
After that, I moved to the FMCG sector and worked for 3 years.
During my tenure, I have consistently exceeded my sales targets and have won several awards.
I have experience in both B2B and B2C sales and have worked with clients from diverse backgrounds.
Q23. Optical Fiber OTDR LSPM Types of Fiber
OTDR and LSPM are tools used for testing optical fibers. Types of fiber include single-mode and multi-mode.
OTDR (Optical Time Domain Reflectometer) is used to test the integrity of optical fibers by sending pulses of light and measuring reflections.
LSPM (Light Source Power Meter) is used to measure the power loss in optical fibers.
Types of fiber include single-mode fiber, which is used for long-distance communication, and multi-mode fiber, which is used for shorter distances....read more
Q24. How many touch point in-store
There are multiple touch points in-store depending on the type of store and its layout.
The number of touch points varies depending on the store's size and layout.
Common touch points include entrance, product displays, checkout counters, and customer service desks.
Some stores may have additional touch points such as self-checkout machines, interactive displays, or product demonstration areas.
The goal is to ensure that customers have a positive experience at every touch point a...read more
Q25. What is mpls
MPLS (Multiprotocol Label Switching) is a protocol used in telecommunications networks to efficiently route data packets.
MPLS is a technique for speeding up and shaping network traffic.
It operates at the layer 2.5 of the OSI model, between traditional layer 2 (Data Link Layer) and layer 3 (Network Layer).
MPLS uses labels to identify and forward packets, allowing for faster and more efficient routing.
It enables the creation of virtual private networks (VPNs) and traffic engine...read more
Q26. Sell me this pen
This pen is not just a writing tool, it's a statement of style and sophistication.
This pen is made with high-quality materials that ensure a smooth writing experience.
It's sleek and stylish design makes it a perfect accessory for any professional setting.
The pen's ink is long-lasting and won't smudge or smear, ensuring your writing always looks neat and tidy.
It's a great gift for anyone who values quality and style in their writing instruments.
This pen is a must-have for anyo...read more
Q27. ILL vs Broadband
The question is comparing ILL (Integrated Local Loop) and Broadband technologies.
ILL refers to a telecommunications service that provides both voice and data transmission over a single copper wire.
Broadband refers to a high-speed internet connection that can transmit large amounts of data simultaneously.
ILL is typically used in areas where broadband infrastructure is limited or unavailable.
Broadband offers faster speeds and greater bandwidth compared to ILL.
Examples of broadb...read more
Q28. Prepaid vs Postpaid
Prepaid vs Postpaid
Prepaid plans require payment in advance, while postpaid plans require payment after usage
Prepaid plans offer more control over spending and no credit checks
Postpaid plans often include additional benefits like device financing and international roaming
Prepaid plans are suitable for those with limited budgets or who want to avoid long-term commitments
Postpaid plans are ideal for heavy data users or frequent travelers
Q29. Motivational speech in Hindi
A motivational speech in Hindi can inspire and uplift individuals to achieve their goals and overcome challenges.
Start by addressing the audience and connecting with them emotionally
Share personal anecdotes or stories of success to inspire and motivate
Encourage the audience to believe in themselves and their abilities
Use powerful and uplifting language to instill confidence and determination
End with a call to action, urging the audience to take steps towards their goals
Q30. Explain the gpon technology.
GPON (Gigabit Passive Optical Network) is a fiber optic technology that enables high-speed data transmission over long distances.
GPON is a point-to-multipoint network architecture.
It uses passive optical splitters to divide the optical signal to multiple users.
GPON supports downstream and upstream data transmission.
It provides high bandwidth and is capable of delivering services like internet, voice, and video.
GPON is widely used in telecommunications networks to provide fibe...read more
Q31. 3benifits are wfm
WFM benefits include improved efficiency, cost savings, and better customer service.
WFM helps to optimize staffing levels and reduce labor costs
It allows for better forecasting and scheduling of customer service representatives
WFM can improve customer satisfaction by reducing wait times and improving service quality
Q32. 5 year experience
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