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Reliance Retail
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Reliance Retail Service Desk Engineer Interview Questions and Answers
Reliance Retail Service Desk Engineer Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
Some basic computer knowledge test
(3 Questions)
- Q1. What is your family background?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
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Selected
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Troubleshoot laptop not powering up
- Ans.
Check power source, battery, connections, and hardware issues
Check if the laptop is plugged in and the power source is working
Try a different power outlet or power cable
Remove the battery and try powering on with just the AC adapter
Check for loose connections or damaged power button
Test with a different charger or battery if possible
Skills evaluated in this interview
(1 Question)
- Q1. Tell how can technology help us in the future or is it a boon or a curse and write about a topic on our own words share it on mail
- Ans.
Technology is a boon for the future as it has the potential to solve complex problems and improve our lives.
Technology can help us in various fields such as healthcare, education, and communication.
It can improve the efficiency and accuracy of tasks, making them faster and more reliable.
Artificial intelligence and machine learning can help us solve complex problems and make predictions.
Technology can also help us conne...
(1 Question)
- Q1. Tell how can we help the customer to troubleshoot a monitor issue How can we resolve a bsod issue
- Ans.
To troubleshoot a monitor issue, we can check the cables, update drivers, adjust display settings, and perform hardware tests. To resolve a BSOD issue, we can check for hardware or software conflicts, update drivers, run virus scans, and perform system restores.
Check cables and connections
Update drivers
Adjust display settings
Perform hardware tests
Check for hardware or software conflicts
Run virus scans
Perform system res
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Reliance Retail Service Desk Engineer Reviews and Ratings
based on 8 reviews
Rating in categories
|
Assistant Manager
4.2k
salaries
|  ₹1.5 L/yr - ₹10.3 L/yr |
|
Store Manager
4.1k
salaries
| ₹2 L/yr - ₹9.6 L/yr |
|
Department Manager
3.6k
salaries
| ₹1.7 L/yr - ₹6.2 L/yr |
|
Deputy Manager
2.5k
salaries
| ₹4.3 L/yr - ₹15.6 L/yr |
|
Senior Executive
2.3k
salaries
| ₹1.5 L/yr - ₹7.7 L/yr |
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