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Lowe's IT Service Desk Analyst Interview Questions and Answers

Updated 22 Apr 2022

Lowe's IT Service Desk Analyst Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Communication 

(1 Question)

  • Q1. Tell how can technology help us in the future or is it a boon or a curse and write about a topic on our own words share it on mail
  • Ans. 

    Technology is a boon for the future as it has the potential to solve complex problems and improve our lives.

    • Technology can help us in various fields such as healthcare, education, and communication.

    • It can improve the efficiency and accuracy of tasks, making them faster and more reliable.

    • Artificial intelligence and machine learning can help us solve complex problems and make predictions.

    • Technology can also help us conne...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell how can we help the customer to troubleshoot a monitor issue How can we resolve a bsod issue
  • Ans. 

    To troubleshoot a monitor issue, we can check the cables, update drivers, adjust display settings, and perform hardware tests. To resolve a BSOD issue, we can check for hardware or software conflicts, update drivers, run virus scans, and perform system restores.

    • Check cables and connections

    • Update drivers

    • Adjust display settings

    • Perform hardware tests

    • Check for hardware or software conflicts

    • Run virus scans

    • Perform system res

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't mugup just see and express and Learn about the company as well

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Software related
  • Ans. 

    Company new software installation and new apps Activity in admin login and billing test check

  • Answered Anonymously
  • Q2. OS and Inventory related
  • Ans. 

    New system company OS Installation and PC Ghosting and SCCM Done and antivirus software installation

  • Answered Anonymously
Round 2 - Technical 

(2 Questions)

  • Q1. Network related
  • Ans. 

    Switch and Access Point Congratulations and System assigned IP Address admin login

  • Answered Anonymously
  • Q2. Hardware related
Round 3 - Group Discussion 

Daily group discussion

Round 4 - HR 

(2 Questions)

  • Q1. Discuss with company format
  • Q2. Discuss with salary related

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Troubleshoot laptop not powering up
  • Ans. 

    Check power source, battery, connections, and hardware issues

    • Check if the laptop is plugged in and the power source is working

    • Try a different power outlet or power cable

    • Remove the battery and try powering on with just the AC adapter

    • Check for loose connections or damaged power button

    • Test with a different charger or battery if possible

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical and

Interview Preparation Tips

Interview preparation tips for other job seekers - The reliance retail is the best company.

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some basic computer knowledge test

Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant, need the calling experience for the service desk job

Lowe's Interview FAQs

How many rounds are there in Lowe's IT Service Desk Analyst interview?
Lowe's interview process usually has 3 rounds. The most common rounds in the Lowe's interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Lowe's IT Service Desk Analyst interview?

Some of the top questions asked at the Lowe's IT Service Desk Analyst interview -

  1. Tell how can technology help us in the future or is it a boon or a curse and wr...read more
  2. Tell how can we help the customer to troubleshoot a monitor issue How can we re...read more

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