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Reliance Retail Customer Relationship Manager Interview Questions and Answers for Freshers

Updated 4 Mar 2023

Reliance Retail Customer Relationship Manager Interview Experiences for Freshers

1 interview found

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you develop market ?
  • Ans. 

    I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.

    • Conduct market research to identify target audience

    • Create marketing strategies that align with company goals

    • Build strong customer relationships through personalized communication

    • Utilize social media and other digital platforms to reach wider audience

    • Collaborate with sales team to ensure customer sa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Say smart answer , good communication skill, well experience

Customer Relationship Manager Jobs at Reliance Retail

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, ur past company work profile, domain knowledge, cross questions to verify ur statements

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't lie during interview as guy sitting across table reads everything about u very well.

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business accounts names
  • Q2. Amount of business getting handled in portfolio
  • Ans. 

    The portfolio I managed had an average business of $2 million per year.

    • The portfolio I managed had a consistent flow of business throughout the year.

    • I was responsible for maintaining and growing the portfolio's business.

    • I regularly analyzed the portfolio's performance and made adjustments as needed.

    • I worked closely with clients to understand their needs and provide solutions.

    • Examples of businesses in my portfolio inclu

  • Answered by AI
  • Q3. Team members handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Do know well whatever aspect one is saying.
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.

I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. I'm a assistant professor in bed college & 4 year expearience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try try to you will be succes ✌️

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past Experience In India.
  • Q2. Qualification & Age.

Interview Preparation Tips

Interview preparation tips for other job seekers - All The Best And Try Hard To Get A Job In Landmark Group.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I appeared for an interview in Aug 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. KPS KPI TOTAL DATA IN YOUR JOB
  • Ans. 

    Key Performance Indicators (KPIs) are essential metrics used to measure the total data in my job as an Assistant Manager.

    • KPIs such as sales targets, customer satisfaction ratings, and employee productivity are crucial in evaluating performance.

    • Total data includes financial reports, inventory levels, and operational efficiency metrics.

    • Regularly tracking and analyzing KPIs helps in identifying areas for improvement and m...

  • Answered by AI
  • Q2. KPI KPS WHAT IS WHAT IT IS USING FORMULAS
  • Ans. 

    KPI (Key Performance Indicator) is a measurable value that demonstrates how effectively a company is achieving key business objectives. KPS (Key Performance Standard) is a set standard or benchmark used to evaluate performance.

    • KPI is a quantifiable measure used to evaluate the success of an organization or employee in meeting objectives.

    • KPS is a predetermined standard or benchmark that defines acceptable performance le...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. KPS KPI Both reference discussion
  • Q2. What is your capability of staff maintaining and quire feet

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn KPI KPS
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Work experience
Round 3 - One-on-one 

(1 Question)

  • Q1. About my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. About my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.
Round 3 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are attending your interview any time were only formal dress.

I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why dm is required
  • Ans. 

    DM is required for effective management of resources, decision making, and achieving organizational goals.

    • DM helps in setting goals and objectives for the organization

    • It helps in allocating resources effectively

    • It aids in making informed decisions based on data and analysis

    • DM ensures that the organization is moving towards its goals and objectives

    • It helps in identifying and addressing problems and challenges

    • For example...

  • Answered by AI
  • Q2. What is your confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - We should give awnser confidently and knowledge

Skills evaluated in this interview

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Relationship Manager interview for freshers?
Reliance Retail interview process for freshers usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process for freshers are HR, Technical and Case Study.
How to prepare for Reliance Retail Customer Relationship Manager interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Customer Relationship, CRM, Customer Retention, Customer Handling and Customer Satisfaction.
What are the top questions asked in Reliance Retail Customer Relationship Manager interview for freshers?

Some of the top questions asked at the Reliance Retail Customer Relationship Manager interview for freshers -

  1. How you develop marke...read more
  2. Good listener and smartly answer quic...read more
  3. Basic system knowle...read more

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Reliance Retail Customer Relationship Manager Salary
based on 116 salaries
₹2 L/yr - ₹6.2 L/yr
At par with the average Customer Relationship Manager Salary in India
View more details

Reliance Retail Customer Relationship Manager Reviews and Ratings

based on 36 reviews

4.2/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.8

Salary

4.1

Job security

3.9

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 36 Reviews and Ratings
Customer Relationship Manager (CRM)

Siddipet,

Nalgonda

+1

1-3 Yrs

₹ 3-4 LPA

Customer Relationship Manager

Pune

3-7 Yrs

₹ 2.5-3.5 LPA

Customer Relationship Manager (CRM)

Bangalore / Bengaluru

1-5 Yrs

₹ 4.25-7 LPA

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