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Reliance Industries Technical Support Executive Interview Questions and Answers

Updated 25 Jul 2024

Reliance Industries Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and experienced in using help desk software like Zendes...

  • Answered by AI
  • Q2. How many languages you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Can communicate effectively in all three languages

    • Have experience providing technical support in multiple languages

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. Tell. Me about yourself
  • Ans. 

    Experienced Technical Support Executive with a background in troubleshooting software and hardware issues.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in diagnosing and resolving software and hardware issues

    • Skilled in communicating technical information to non-technical users

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing a team of support technicians

  • Answered by AI
  • Q2. Previous work experience
  • Ans. 

    I have 2 years of experience in technical support roles, assisting customers with troubleshooting and problem-solving.

    • Provided technical support via phone, email, and chat

    • Resolved hardware and software issues for customers

    • Assisted with network configurations and troubleshooting

    • Documented customer interactions and solutions for future reference

  • Answered by AI
  • Q3. Talk about a topic for 3 minutes
  • Ans. 

    The impact of artificial intelligence on customer service

    • AI chatbots can provide instant responses to customer queries

    • AI can analyze customer data to personalize interactions

    • AI can help predict customer behavior and improve service efficiency

  • Answered by AI
  • Q4. Final year project
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Strong problem-solving skills and ability to work under pressure

    • Certified...

  • Answered by AI
  • Q2. About your hobby
  • Q3. Details in resume

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: smoothly
Tips: no tips

Round: Group Discussion
Experience: good experiance
Tips: if you get mature in yor field then you will never lose.
Duration: 30 minutes

Skills: Self-Awareness

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Work experience after company

Interview Preparation Tips

Interview preparation tips for other job seekers - I am collection executive and 10 years experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed in Jul 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, Previous experience if applicable, what was ur Target in previous company and how much you used to make.
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, how can you handle yourself in stress and salary expectation
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Types of cement and what is iscodes

I applied via Naukri.com and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why are you looking for a change?
Round 3 - Group Discussion 

Supreme Court judgment

Round 4 - Technical 

(1 Question)

  • Q1. Indirect Tax related test

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated and upgraded
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is paint &robotic paint shop
  • Ans. 

    A robotic paint shop is a facility equipped with robotic arms that automate the process of painting objects or surfaces.

    • Robotic paint shops use robotic arms to apply paint with precision and consistency.

    • They are commonly used in industries such as automotive manufacturing to paint cars efficiently.

    • Robotic paint shops can improve quality control by reducing human error in the painting process.

  • Answered by AI
  • Q2. How many types check sheet in paint shop
  • Ans. 

    There are typically three types of check sheets used in a paint shop: defect check sheets, process check sheets, and maintenance check sheets.

    • Defect check sheets are used to track and record any defects found in the paint job, such as scratches or bubbles.

    • Process check sheets are used to monitor and document the various steps in the painting process, ensuring quality control.

    • Maintenance check sheets are used to schedul...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good performing at paint shop
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation related questions
Round 3 - Technical 

(3 Questions)

  • Q1. Previous work experience Technical questions
  • Q2. Ac drive and plc related
  • Q3. Notice Period serving time

I applied via Referral and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. No another question .
Round 3 - Aptitude Test 

Good answer

Round 4 - HR 

(4 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
  • Q4. No another question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Forgive me once This is my own home hometown. The area of ​​the house. I will give a very good performance.Be it any sector of Mahindra Company. I respect Mahindra.I love tourism first so I want to change the field.I respect Anand mahendra sir. I salute them.I have done a very good job. In my home town in the last 5 years at Mahindra Finance.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About your overall work experience
  • Q2. Ask about achivements

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation culture must join any Mahindra company they are really good employer.

Reliance Industries Interview FAQs

How many rounds are there in Reliance Industries Technical Support Executive interview?
Reliance Industries interview process usually has 3 rounds. The most common rounds in the Reliance Industries interview process are HR, Technical and One-on-one Round.
How to prepare for Reliance Industries Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Industries . The most common topics and skills that interviewers at Reliance Industries expect are Communication Skills, Customer Service, Hiring, Technical Support and Verbal Communication.
What are the top questions asked in Reliance Industries Technical Support Executive interview?

Some of the top questions asked at the Reliance Industries Technical Support Executive interview -

  1. Talk about a topic for 3 minu...read more
  2. How many languages you k...read more

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Reliance Industries Technical Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Reliance Industries Technical Support Executive Salary
based on 12 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Technical Support Executive Salary in India
View more details

Reliance Industries Technical Support Executive Reviews and Ratings

based on 3 reviews

3.0/5

Rating in categories

5.0

Skill development

2.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

2.0

Work satisfaction

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