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Refinery29 Process Associate Interview Questions and Answers
Refinery29 Process Associate Interview Experiences
1 interview found
Interview Questionnaire
4 Questions
- Q1. Introduction, Technical Questions
- Q2. Company provide cab facility
- Q3. Introduction, salary destruction, Shift Details
- Q4. Company pay the incentives
Interview Preparation Tips
Experience: apitude
Interview questions from similar companies
HUB opertions - inbound & outbound
(2 Questions)
- Q1. Who to handle Inbound
- Ans.
Inbound calls should be handled by customer service representatives who are trained to assist customers with their inquiries and concerns.
Customer service representatives should be knowledgeable about the products or services offered by the company.
They should have good communication skills to effectively address customer needs and concerns.
It is important to have a system in place to track and prioritize inbound calls...
- Q2. Who to handle manpower
- Ans.
Handling manpower involves effective communication, delegation, motivation, and conflict resolution.
Effective communication is key to ensure tasks are understood and completed efficiently.
Delegation of tasks based on individual strengths and skills can improve productivity.
Motivating employees through recognition, rewards, and career development opportunities can boost morale.
Resolving conflicts promptly and fairly can...
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic information about ourself and little bit about eduaction.
(2 Questions)
- Q1. How to satisfy customers?
- Ans.
To satisfy customers, it is important to listen to their needs, provide excellent customer service, offer high-quality products/services, and seek feedback for continuous improvement.
Listen to customer needs and preferences
Provide excellent customer service
Offer high-quality products/services
Seek feedback for continuous improvement
- Q2. One scenerio on the base of customer support.
Interview Preparation Tips
- Customer Satisfaction
(2 Questions)
- Q1. They ask common questions About myself etc
- Q2. And also ask about customer service and some common question related to company
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
Reasoning
Arithmetic
Mathematics
English l
(1 Question)
- Q1. Only aptitude test
Interview Preparation Tips
Process Associate Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 10 Jul 2024
Selected
I applied via Job Portal and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Personal details
- Q2. Experience of work
(2 Questions)
- Q1. Personal details
- Q2. Experience of work
Nidhi Priya
Selected
I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. They asked you very normal questions like what you have done in your academics and about your previous experience. They just checked the vocabulary and communication skills.
(1 Question)
- Q1. This is the second round which is held by the team manager they also asked about your experience and they give you the situation based questions to check your presence of mind and how thoughtful you are.
Interview Preparation Tips
Sabari
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. They're asking simply about the process
(1 Question)
- Q1. They're asking simply about the process
Interview Preparation Tips
Vedant Samaiya
I applied via Hirect and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans. Just be yourself and tell what you do in your routine also tell her about your goals
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. I passed 2 round with call then I got salection I taken traning days after training I passed 2 exam and a call interwe then I get final salaction thanks of cars 24
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