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RBS Group Tele Caller Interview Questions and Answers

Updated 30 Nov 2021

RBS Group Tele Caller Interview Experiences

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Tele Caller Interview Questions & Answers

user image Anonymous

posted on 30 Nov 2021

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced telecaller with excellent communication skills.

    • Experienced telecaller with a proven track record of achieving sales targets

    • Strong communication skills, both verbal and written

    • Ability to build rapport with customers and handle objections effectively

    • Proficient in using CRM software and maintaining accurate customer records

    • Flexible and adaptable to changing work environments

    • Example:...

  • Answered by AI
  • Q2. Will you be flexible with the timing.
  • Ans. 

    Yes, I am willing to be flexible with the timing.

    • I understand that the job may require me to work outside of regular business hours.

    • I am willing to adjust my schedule to accommodate the needs of the company and its clients.

    • I am open to discussing specific scheduling needs and finding a mutually beneficial solution.

  • Answered by AI
  • Q3. Why do you wanna join this Co'.
  • Ans. 

    I want to join this company because of its excellent reputation and growth opportunities.

    • The company has a strong reputation in the industry.

    • I have heard positive feedback from current and former employees.

    • The company offers great growth opportunities and career development programs.

    • I align with the company's values and mission.

    • I believe my skills and experience would be a good fit for the company.

  • Answered by AI
  • Q4. What all the Things you are interested in.
  • Ans. 

    I am interested in a variety of things including technology, communication, and personal development.

    • Technology: I enjoy keeping up with the latest advancements in technology and exploring new gadgets.

    • Communication: I have a passion for effective communication and enjoy learning about different communication techniques.

    • Personal Development: I am interested in self-improvement and constantly strive to learn new skills a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident.
Don't be nervous or answer in a flutter.
Jst hv a Deepth Breath and Answer slowly with a Little smile on ur face.

Interview questions from similar companies

Interview Questionnaire 

7 Questions

  • Q1. Why DB (2 min)
  • Ans. 

    DB is a crucial component for storing and managing data in various applications.

    • DB stands for Database and is used to store and manage data in various applications.

    • It allows for efficient data retrieval and manipulation.

    • There are various types of databases such as relational, NoSQL, and graph databases.

    • Examples of popular DBMS include MySQL, Oracle, MongoDB, and Neo4j.

  • Answered by AI
  • Q2. Can some work you did at Microsoft be used in DB (I wasn’t at all expecting this but thought and found that an algo I designed could be applied to a problem in the stock market domain)?
  • Ans. 

    Yes, an algorithm I designed at Microsoft can be applied to a problem in the stock market domain.

    • I designed an algorithm at Microsoft that can be used in the stock market domain

    • The algorithm can be applied to solve a specific problem in the stock market

    • The work I did at Microsoft has potential applications in the financial industry

  • Answered by AI
  • Q3. Estimate your quant score. If you add your quant score to the avg finance score would that be highest overall score?
  • Ans. 

    Answering a question about estimating quant score and overall score in finance.

    • I estimate my quant score to be X based on my preparation and practice.

    • Adding my quant score to the avg finance score may or may not result in the highest overall score, as it depends on the scores of other candidates.

    • However, I am confident in my abilities and believe that I can perform well in both areas.

    • I am open to discussing my preparat...

  • Answered by AI
  • Q4. Asked me to redo the pie chart question. I got it correct I think though I didn’t attempt it. They asked why I didn’t attempt finance (Reply : I wanted to do on thing well and time was a constraint)
  • Q5. Puzzle - express JEE rank as xy + yx (put y=1, x = rank - 1)
  • Q6. Didn’t Microsoft give you a PPO (I said no, which was technically true)? Why not Microsoft(note that they asked this though Microsoft was scheduled on Day 2) (2 min)?
  • Q7. Why not Tower Research (5 min)?
  • Ans. 

    Tower Research does not align with my career goals and interests.

    • I am looking for a company that aligns with my values and interests

    • I have researched Tower Research and do not feel it is the right fit for me

    • I am seeking a company with a strong focus on innovation and collaboration

    • Tower Research may be a great fit for others, but it is not the right fit for me

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 28 questions, 18 quantative + 10 financial awareness, negative marking. I took one pass through the Quant section, leaving about 5 questions, went on to the financial section, realized I wasn't going to score that well there so went back to Quant eventually attempting all 18, having to guess 1 answer since I ran out of time. I attempted probably 2-3 in financial. The test matters a lot to get shortlisted - some CSE students didn’t get shortlisted apparently because of a low test score. I would suggest that focus should be primarily on the quant section rather than the finance section - a friend in CSE who said he did well in the finance section didn’t get shortlisted.

Quant
1. Find next in sequence : 10,1,.......7,7...11,5 - don't remember the rest of the sequence but it looked random
initially it but if you take the difference between alternate terms an obvious pattern emerges .
2. Probability of two people telling the truth = 0.4,0.6 - what is the chance that they are inconsistent in what they say ?
3. A 3 digit number is a square less than 500, the reverse of the number is also a square. on repeating last digit still a square. What is the difference between the initial square, its reverse.
4. In a 1000m race if x gives y a head start of 40 meter, x wins by 10m. how much will x win by if y gives x a head start of 40m
5. With 16 matches, how many distinct triangles can you make?
6. You row at 7kmph in a calm lake. fisherman drops something 14 km upstream and the river current is 3kmph, how long will it take to reach you (14/7 = 2hrs ).
7. The sum of the multiples of 7 between 200 and 400 is what (trick was instead of calculating, to observe that the answer is odd and of the 5 options, only one was odd)?
8. Sum of consecutive page numbers in a book starting from 1 to n is 1000 - one page was repeated. which page was it? (idea was to subtract each choice from 1000 and see if it was n _ (n + 1)/2)
9. Last digit of 508508
10. 6 men + 4 women. Make a committee of 3 from them - Guy X wont be with Guy Y. Guy Y will be only with Woman Z in committee. How many ways of making the committee?
11. Run in circle of radius r. 1st 30 seconds at r meters/min, then next 1 min at r/2 m per min next 2 min at r/4 and so on. ratio of times taken in round n, previous round
12. |(x ? 11)/2| < 3 what is the range of x?
13. number of integer solutions to 3x + 6y = 13 (take 3 common on LHS and the answer is clear).
14. 5 students give an objective exam (+1 for correct, 0 for wrong) with 5 questions each with 5 choices. Their answers were given in a 5x5 matrix. Given they all got different marks, who got the lowest.
15. A,B,C,D stand in a line in increasing order of height. Given that X was shorter than Y but didnt stand first, and (a few more conditions) , who stood last? (X and Y had been specified as one of A, B, C, D - I don’t remember exactly since I gave the test 10 days back).

Financial
1. Rupee-dollar exchange rate (options were ranges of 1 rupee answer ws 39-40)
2. value of some index (some non-Indian East Asian country’s stock market - I forgot the name)
3. Effect of interest rate cuts on a bond coupon
4. Simple question on call option - which of following is not true about it
5. 1st Indian IT company to be listed on Nasdaq

6. Given a pie chart where it showed that for capital, a company relied 80% on equity and a small fraction on debts, what investment strategy is the company using? Conservative/Aggressive?
Duration: 40 min minutes

Round: HR Interview
Experience: I was the last person DB interviewed that day. Towards the end, the interviewer said “I am sure you are going to join Tower Research and not DB”. They also seemed to have decided before I came in to the interview that I would get an offer with some other company and would not choose DB - kept attacking the answers I gave to ‘Why not Microsoft/Tower’. In hindsight maybe I shouldn't have listed all the 4 tech companies I had interned with.

College Name: IIT KANPUR

Skills evaluated in this interview

I applied via Campus Placement

Interview Questionnaire 

4 Questions

  • Q1. Explain the background process that takes place during an atm transaction
  • Ans. 

    ATM transaction involves multiple background processes including authentication, authorization, and communication with bank servers.

    • Customer inserts card and enters PIN

    • ATM authenticates the card and PIN

    • ATM requests authorization from bank server

    • Bank server verifies account balance and approves or denies transaction

    • ATM dispenses cash or completes other requested transaction

    • ATM updates account balance and sends transacti

  • Answered by AI
  • Q2. Cut cake into 8 pieces .You can use knife 3 times only
  • Ans. 

    Cut cake into 8 pieces using knife 3 times only.

    • First, cut the cake horizontally into two equal halves.

    • Then, cut the cake vertically into four equal pieces.

    • Finally, cut the cake horizontally again into eight equal pieces.

    • Make sure to use the knife efficiently to minimize the number of cuts.

    • Practice visualization before making the cuts to avoid mistakes.

  • Answered by AI
  • Q3. A shot fired from a gun pointing towards a tree full of birds. All birds left except one. Why ?
  • Ans. 

    The one bird was already dead.

    • The bird was already dead before the shot was fired.

    • The bird was injured and unable to fly away with the rest of the birds.

    • The bird was a decoy bird used for hunting purposes.

    • The bird was a trained bird used for falconry.

  • Answered by AI
  • Q4. Explain projects which you made in college?
  • Ans. 

    Developed a web-based attendance management system and a mobile app for event management.

    • Created a database schema and implemented CRUD operations using PHP and MySQL.

    • Designed the user interface using HTML, CSS, and JavaScript.

    • Integrated Google Maps API for location tracking in the mobile app.

    • Implemented push notifications using Firebase Cloud Messaging.

    • Collaborated with a team of four to complete the projects within t

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The question paper was a mix of aptitude, programming of c++ java , sql and reasoning.
There was negative marking set for each questions.
Tips: Attempt that portion first in which you are really confident.
Dont try to attempt all questions , as negative marking plays big role.
Duration: 60 minutes

Round: Technical Interview
Experience: As Barclays is a bank , so this kind of question is obvious.
Be prepared for technical process that takes place in a usual banking domain.
Also , any type of question whether reasoning based or technical can be asked.
Tips: Be confident. Try to tell everything in a straight manner.

Round: Case Study Interview
Experience: You can put humour while answering as this shows your positivity.
There can be many reason for this like birds ia dead , bird is deaf , bird is of plastic. You can choose whatever hit into your mind.

Round: Behavioural Interview
Experience: Explaining the thing in which you already have knowledge is a plus point.
But make sure you have complete knowledge of your college project as they can ask as many questions as possible because your project is the main thing which can extend your interview time.

Skills: Common Sense, Presence Of Mind, Positive Thinking, Ability To Deliver On A Project, C Programming
College Name: UPTU
Motivation: As it is a product based company , so chances of growth is good and pay scale is better.

Interview Preparation Tips

Round: Test
Experience: Study data interpretation (calculator allowed) and pattern puzzles

Round: Group Discussion
Experience: Two topics (have been same case studies for past 4 years now): - Mobile app improvement - Making a business decision

Round: HR Interview
Experience: Everything depends only on HR interview
Tips: Make a list of your strengths and an example for each!

Round: Technical Interview
Experience: Short, easy and basic questions asked about projects and DS. Pretty chilled

College Name: Sardar Patel Institute of Technology

Software Engineer Interview Questions & Answers

Barclays user image Shubham Srivastava

posted on 30 Jan 2016

Interview Preparation Tips

Round: Test
Experience: General aptitude consisted of quantitative questions .There were 6 questions and suggested time as 10 minutes. Questions were of easy level. Questions based on numbers,distance,time etc..Answers of general aptitude were to be written in textbox. eg ans is 4,write 4. there were no options in quant. Answers were integers an easy.
Technical comprehension involved two paragraphs and questions based on sql.
Logical analysis contained questions of logical deduction mainly.
Program tracing involved finding output of programs(mainly while loop and if else)..
Programming : There was only one question of programming(to be solved in 30 minutes). Code was given and was to be modified.Modification involved like , find out the least salary of employees,... (they used file input output and structures).

Tips: Practice basic aptitude.Concepts should be clear.
Duration: 90 minutes
Total Questions: 18

Skills: Basic C/C++, Logical Thinking, Logical Reasoning, General Aptitude
College Name: NIT Raipur

I applied via Campus Placement

Interview Preparation Tips

Round: Test
Experience: Was nice experience,should have good aptitude.
Tips: Learn aptitude more and morr
Duration: 60 minutes

Round: Group Discussion
Experience: Just speak about the topic
Tips: Do not get silent

Round: Technical Interview
Experience: iOS,C/C++
Tips: Just be confident about your answwers ansd show that you are capable to do each and everything in this world and you have quick learning capacity to grasp anything.

General Tips: C/C++,
Skills:
College Name: CDAC PUNE
Motivation: Bank more than 325 years old.

Interview Questionnaire 

11 Questions

  • Q1. 1st technical round
  • Q2. How you will find the smallest of 4 numbers without using >.< and min function using java
  • Ans. 

    Finding smallest of 4 numbers without using >.< and min function in Java.

    • Initialize a variable with the first number

    • Compare it with the remaining numbers using if-else statements

    • If a smaller number is found, update the variable

    • Repeat until all numbers are compared

    • The final value of the variable will be the smallest number

  • Answered by AI
  • Q3. Write a code for palindrome
  • Ans. 

    Code for palindrome checking

    • Convert the input to lowercase to ignore case sensitivity

    • Use two pointers, one at the start and one at the end of the string

    • Compare the characters at both pointers and move them towards each other

    • If all characters match, it's a palindrome

  • Answered by AI
  • Q4. Write any javascript code
  • Ans. 

    Javascript code to display 'Hello World!' on the webpage

    • Create a new HTML file

    • Add a script tag with 'type' attribute set to 'text/javascript'

    • Inside the script tag, use document.write() to display 'Hello World!'

  • Answered by AI
  • Q5. Swap two number without using temperory variable
  • Ans. 

    Swap two numbers without using a temporary variable.

    • Use addition and subtraction to swap the values

    • Use XOR operator to swap the values

    • Use multiplication and division to swap the values

  • Answered by AI
  • Q6. How you will add 2 table
  • Ans. 

    To add 2 tables, we need to use a join operation on a common column.

    • Identify the common column between the tables

    • Choose the appropriate join type (inner, outer, left, right)

    • Write the SQL query to join the tables

    • Example: SELECT * FROM table1 INNER JOIN table2 ON table1.column = table2.column

  • Answered by AI
  • Q7. Difference between union and union all
  • Ans. 

    Union combines and removes duplicates, Union All combines all rows including duplicates.

    • Union is used to combine the result sets of two or more SELECT statements and remove duplicates.

    • Union All is used to combine the result sets of two or more SELECT statements and includes all rows, including duplicates.

    • Union is slower than Union All as it has to remove duplicates.

    • Union requires the same number of columns in all SELEC...

  • Answered by AI
  • Q8. They provide an instance, and tell us to write a query for that
  • Q9. Tell me about yourself
  • Q10. The worst situation during your internship period
  • Ans. 

    Being assigned a project with unrealistic deadlines and minimal guidance

    • Received a project with tight deadlines and unclear requirements

    • Struggled to meet the deadlines due to lack of guidance and support

    • Had to work long hours and weekends to try to complete the project

    • Learned the importance of clear communication and setting realistic expectations

  • Answered by AI
  • Q11. How you will overcome from that worst situation

Interview Preparation Tips

Round: Test
Experience: The question were not that much difficult. Many apti questions are easy. Technical was very easy for me.
The questions were fully based on java, c and SQL. 7 to 8 questions are from SQL. But all are straight forward questions. Other 2 sections were easy and any student who had a good sort of thinking ability can able to solve those questions.
Tips: Just refer all the basic topics in java, c and sql.
Duration: 60 minutes
Total Questions: 50

Round: Technical Interview
Experience: It was fully based on the final sem project which i was doing.
Since my project is company's employee portal, i was asked about that. They will dig into deep with respect to that project.
Tips: U should be aware of each and everything in your project which you are going to explain them. The question which they use to ask is really unpredictable.

Round: Technical Interview
Experience: This is pure technical round where i was asked the questions which is easy but takes time to think. Anyhow, i answered all these questions and get into the next round.
Tips: Logical thinking matters. Though questions look easier, sometimes we co calculate with wrong manner.
So keep calm and think in a broader manner.

Round: Technical Interview
Experience: Technical round with pure database stuffs. I was asked only few question in this. Since it was straight forward, i answered all the questions.

Round: HR Interview
Experience: Confidence really matters. Though i was not that much good in conversing, i spoke with brave and confidently which makes me to became a part of the barclays team.

General Tips: Be confident enough and answer them what you know.
Talking too much as well as taking less is also a problematic.
Skills: Logical thinking, Technical skills ( Especially about database )
College Name: MANIPAL INSTITUTE OF TECHNOLOGY, MANIPAL
Motivation: Credits should goes to my bro who motivates me to apply to this comapny.

Skills evaluated in this interview

I appeared for an interview before Apr 2016.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in management and leadership.

    • I have over 5 years of experience in supervisory roles, where I successfully led teams and achieved targets.

    • I have a proven track record of implementing effective strategies to improve operational efficiency and customer satisfaction.

    • I possess excellent communication and interpersonal skills, which enable me to ef...

  • Answered by AI
  • Q2. Why are you the right candidate for this job?
  • Ans. 

    I have the necessary skills, experience, and leadership qualities to excel in this role.

    • I have a proven track record of successfully managing teams and achieving targets.

    • I possess strong communication and interpersonal skills, which are essential for effectively leading and motivating a team.

    • I am highly organized and detail-oriented, ensuring efficient operations and smooth workflow.

    • I am adept at problem-solving and de...

  • Answered by AI
  • Q3. Same question as Round 2 but by regional head

Interview Preparation Tips

Round: Resume Shortlist
Experience: Management at organization goes through your resume
Tips: Include essential details in resume, like qualifications, academic achievements and out of the box attributes about yourself. Remove unnecessary/irrelevant details

Round: Technical + HR Interview
Experience: Yes bank management asked me about myself, why am I fit for the job, how are my qualifications apt for the job, how can I bring value to the organisation basis my learnings pre MBA and during MBA program?
Tips: Try to be yourself, don't fake around becuase people sitting on other side are smart enough to judge if it's truth or fake. Start answering with your academic background, followed by what made you choose MBA, then continue with how learnings till that time is appropriate for the job and try ending up by framing the picture that you're the best candidate for the job.

Round: Technical + HR Interview
Experience: Same as Round 2
Tips: Be yourself and answer smartly like in round 2 even if it is to regional head because your 1st interviewer and 2nd interview would coordinate and your answers would be validated

Skills: Smartness, Sales, Ability To Make Quick Calculations, Decision Making Skill
College Name: NMIMS School Of Business Management

I appeared for an interview before Jun 2016.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself from the day u were born till today (Stopped mid way when I mentioned the finance course)
  • Q2. What is a Brownian motion? Properties of Brownian motion?
  • Ans. 

    Brownian motion is the random motion of particles in a fluid due to collisions with other particles.

    • Brownian motion was first observed by Robert Brown in 1827.

    • It is named after the botanist Robert Brown.

    • The motion is caused by the random movement of fluid molecules.

    • Brownian motion is a continuous-time stochastic process.

    • It is often used to model various phenomena in physics, finance, and biology.

    • Properties of Brownian ...

  • Answered by AI
  • Q3. What is a Martingale? What are Markov Processes? Is Martingale a Markov Process? Are Markov Processes Martingales?
  • Ans. 

    A Martingale is a mathematical concept used in probability theory and statistics. Markov Processes are stochastic processes that satisfy the Markov property.

    • A Martingale is a sequence of random variables where the expected value of the next variable, given the current and past variables, is equal to the current variable.

    • Markov Processes are stochastic processes where the future state depends only on the current state a...

  • Answered by AI
  • Q4. Then the HR guy asked me One trait of mine that I’m not proud of?
  • Q5. Then there was a puzzle m2 = n2 + 32294 ( It was also asked in last year’s interview)
  • Q6. Then there was another HR question, In a group would it be better for me to assume a leadership position or simply be a part of it? Why?

Interview Preparation Tips

Round: Test
Experience: The Maths section had questions on basic probability and statistics. Also the Maths section had a higher weight age than the other sections (Questions carrying 3 marks each while other sections had 1 or 2 marks for each question. They were here, offering a quant profile so that justifies the distribution.) The DI/Quant (2 marks each) and English (1 Mark Each) section were similar to CAT. The finance section had questions on Basic Accounting. Anyone who did well in the Maths section could find his name in the shortlist.

Round: Technical + HR Interview
Experience: Possible Lapses: I

Interview Preparation Tips

Round: Resume Shortlist
Experience: A lot of fundaes regarding the writing of the resume were given at a session by McKinsey earlier in the year. I prepared my basic resume based on that and changed it according to suggestions from some friends. Pre-placement talks are essential for getting a broad understanding of the company and the work that one is going to be doing in the job, inspite of the fact that a much nicer version of the reality may be presented in these talks. If one does not have a good idea about a particular sector or a company, attending PPTs can help a lot.About 90 people were shortlisted initially for the inteview, based mainly on a test conducted by the company earlier. The test evaluated students on basic quantitative and DI skills. Out of those, after an interview of about 20-25 mins, about half were shortlisted for the second and the last interview, which immediately followed the first one.

Round: HR Interview
Experience: In my case, the only interview I attended was for Deutsche Bank, and it did not require any such special preparation.However, some basic finance fundaes were obtained with the help of google and wikipedia. I prepared for interviews with some of my friends. We conducted mock interviews of one another, asking possible questions, especially the HR ones. If done seriously, it helps a lot, in terms of preparation for the few stock questions in interviews and others that one can anticipate. A lot of improvements can be suggested by your friends in terms of framing answers correctly and many other things. Preparation is best done in groups.

College Name: IIT BOMBAY

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