R1 RCM Interview Questions, Process, and Tips

Q1. E/M op MDM,table we can ask
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E/M op MDM charts questions and .depend upon projects

Q1. Introduce yourself.
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Q2. What do you know about the RCM process?
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Q1. Describe RCM process.
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Q2. What are the different payer types?
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Q1. Computerized questions, Typing speed etc.
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Q1. When you have done your graduation, what where you doing after completing your graduation, who suggest you for this job, what skills do you have, what do you know about this process like AR.
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There was 3 section in aptitude speaking, reading and logical reasoning

In aptitude test there is 3 sections reading , speaking and reasoning

Q1. In HR round they only ask general question like why I want to switch what was good there one thing which I don't like about my previous company etc.
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Q1. What is normal workday routine
Ans. 
A normal workday routine involves arriving at work, checking emails, attending meetings, completing tasks, and leaving work.
• Arrive at work on time

• Check emails and respond to urgent ones

• Attend meetings and take notes

• Complete tasks assigned for the day

• Take breaks and lunch as needed

• Leave work at the end of the day
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Q2. What are the different parts of rcm you have worked, explain your whole experience
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Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
Ans. 
I would approach the situation by seeking guidance and training from experienced colleagues and resources.
• Ask for guidance and training from experienced colleagues and resources

• Take notes and ask questions to clarify any confusion

• Practice and apply the new process with supervision

• Seek feedback and adjust accordingly

• Stay positive and open-minded towards learning new skills
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Q2. How do you resolve conflict
Ans. 
I resolve conflict by actively listening, facilitating open communication, and finding mutually beneficial solutions.
• Actively listen to all parties involved to understand their perspectives

• Facilitate open communication by encouraging everyone to express their concerns

• Find mutually beneficial solutions by exploring different options and compromising if necessary
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Q3. Expalin us in a STAR format, about the tough situation you have faced in your work life
Ans. 
Handling a difficult client situation
• Dealing with a client who was unhappy with our product

• Listening to their concerns and empathizing with their frustration

• Identifying the root cause of the issue and proposing a solution

• Collaborating with cross-functional teams to implement the solution

• Ensuring open communication and providing regular updates to the client

• Successfully resolving the issue and turning the client's dissa
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Q4. Did you helped an employee overcome their fears and achieve something in workplace
Ans. 
Yes
• Yes, I helped an employee overcome their fear of public speaking.

• I provided the employee with resources and guidance on improving their presentation skills.

• I encouraged the employee to practice speaking in front of smaller groups before gradually increasing the audience size.

• I also organized a supportive and constructive feedback session with their colleagues to boost their confidence.

• As a result, the employee succe...read more
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Q1. How are you today
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Q2. Why are you so good
Ans. 
I am dedicated, hardworking, and constantly seeking to improve my skills.
• I have a strong work ethic and am committed to delivering high-quality results.

• I am always eager to learn and adapt to new technologies and techniques.

• I consistently seek feedback and strive to improve based on constructive criticism.

• I am passionate about my work and take pride in exceeding expectations.
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