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Quinte Financial Technologies Customer Service Advisor Interview Questions and Answers for Experienced

Updated 25 Aug 2024

Quinte Financial Technologies Customer Service Advisor Interview Experiences for Experienced

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Brief about my education and job experience
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in customer service roles.

    • Bachelor's degree in Business Administration

    • 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Experience in handling customer inquiries and resolving issues efficiently

    • Proficient in using CRM software and other customer service tools

  • Answered by AI
  • Q2. How to handle itrrated customer on call
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, escalate if necessary.

    • Stay calm and composed throughout the call

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's situation and show understanding

    • Apologize for any inconvenience caused, even if it wasn't your fault

    • Offer solutions to address the customer's issue or concern

    • If unable to resolve, escalate the call to a super

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time in this organisation. No growth and poor training support and floor support as well. 1/10

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Code signal , SQL python questions

Round 2 - Assignment 

Take home coding assignment - 10 days analysis and recommendations

Round 3 - One-on-one 

(1 Question)

  • Q1. 4 rounds - 1 behavioralm 2 case studies 1 presentation

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. System knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask questions friendly
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Was good...and easy with maths problems.

Round 2 - Coding Test 

Coding with your suited programming language.

Interview Questionnaire 

4 Questions

  • Q1. Why we hair you
  • Q2. How much salary u can expect
  • Q3. Know about your self
  • Q4. What is your strength

Interview Questionnaire 

2 Questions

  • Q1. Education
  • Q2. Work experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why should hire you?
  • Ans. 

    I have a strong background in data analysis, with proven experience in handling large datasets and generating valuable insights.

    • Extensive experience in data analysis and interpretation

    • Proficient in statistical analysis and data visualization tools

    • Strong problem-solving skills and attention to detail

    • Ability to communicate complex findings to non-technical stakeholders

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I am looking for a competitive salary that reflects my skills and experience in the data analysis field.

    • Research industry standards for data analyst salaries in the specific location

    • Consider the level of experience and skills you bring to the role

    • Be prepared to negotiate based on the overall compensation package offered

  • Answered by AI
  • Q3. What are your strengths?
  • Ans. 

    My strengths include strong analytical skills, attention to detail, and the ability to communicate complex data effectively.

    • Strong analytical skills

    • Attention to detail

    • Effective communication of complex data

  • Answered by AI
  • Q4. Tell me about your self?
  • Ans. 

    I am a data analyst with a strong background in statistics and data visualization.

    • I have a Bachelor's degree in Statistics from XYZ University.

    • I have experience working with SQL, Python, and Tableau for data analysis.

    • I have successfully completed projects involving predictive modeling and data mining.

    • I am detail-oriented and have strong problem-solving skills.

  • Answered by AI
  • Q5. What are your hobbies?
  • Ans. 

    My hobbies include hiking, reading, and playing the guitar.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Reading: I love diving into different genres of books, from fiction to non-fiction.

    • Playing the guitar: I find relaxation and creativity in strumming chords and learning new songs.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Send a thankyou.
Distinguish yourself by working hard
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
  • Q2. Dislike and like about your job profile
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Excel based data group discussion round. You were given 1 individual task for 10 mins and a group discussion task for 50 mins.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Business case study
  • Q2. How you can increase the profit of the ice cream company.
  • Ans. 

    To increase the profit of the ice cream company, focus on product innovation, expanding distribution channels, and implementing targeted marketing strategies.

    • Introduce new and unique flavors to attract more customers

    • Collaborate with local cafes or restaurants to sell your ice cream products

    • Utilize social media and online advertising to reach a wider audience

    • Offer promotions or discounts to encourage repeat purchases

    • Imp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Bain's business case sudies.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Data Coding, 1hr, series of questions in excel

Quinte Financial Technologies Interview FAQs

How many rounds are there in Quinte Financial Technologies Customer Service Advisor interview for experienced candidates?
Quinte Financial Technologies interview process for experienced candidates usually has 1 rounds. The most common rounds in the Quinte Financial Technologies interview process for experienced candidates are One-on-one Round.

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Quinte Financial Technologies Customer Service Advisor Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
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