Quest Diagnostics Senior Program Manager Interview Questions and Answers

I encourage open communication and collaboration, identify the root cause of conflicts, and facilitate a resolution that benefits the program.

• Encourage open communication and active listening to understand all perspectives

• Identify the root cause of conflicts and address them directly

• Facilitate a resolution that benefits the program and all parties involved

• Document the conflict and resolution for future reference

• Provide...read more

Address underperformance through clear communication, identifying root causes, setting goals, and providing support.

• Communicate expectations and provide feedback regularly

• Identify the root cause of underperformance and address it

• Set clear goals and provide support to achieve them

• Offer training, coaching, or mentoring if necessary

• Consider reassigning tasks or adjusting workload

• Document performance issues and create a pe...read more