Group Project Manager

Group Project Manager Interview Questions and Answers

Updated 7 Jun 2022

Q1. What is the best way to handle stubborn customers

Ans.

Listen actively, empathize, offer solutions, and remain calm.

  • Listen actively to their concerns and complaints

  • Empathize with their situation and show understanding

  • Offer solutions that address their needs and concerns

  • Remain calm and professional, even if they become angry or difficult

  • If necessary, escalate the issue to a higher authority

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