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Q Connect Corp

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3.5

based on 50 Reviews

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Q Connect Corp Costumer Service Interview Questions and Answers

Updated 23 Jan 2023

Q Connect Corp Costumer Service Interview Experiences

1 interview found

Costumer Service Interview Questions & Answers

user image Anonymous

posted on 23 Jan 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About BPO and costomer service
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discuss and office timings
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and relax they only consider ur communication skills

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 May 2021

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. There's nothing, they just asked to introduce myself and then they asked about customer support basic questions. Infact HR will tell you what they'll ask, it's very simple for customer support executive in...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very very simple and easy. There's nothing more to think about the interview.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handel a angry cx ?
    • Add your answer
  • Q2. What u expect from our company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Care Executive Interview Questions & Answers

Cognizant user image Aashray Srivastav

posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Feb 2022

I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Bsc computers

Round 3 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Show your enthusiasm,
Identify your transferabble skills

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Go Through your profile and past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Was very good only two rounds and hr are very responsive

Customer Care Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 31 Dec 2020

Interview Questionnaire 

2 Questions

  • Q1. To tell about yourself, and brief about work experience?
    • View 1 more answer
  • Q2. In an interview, you have to speak on any topic? For instance I converse that, my hobby is to watch cricket, so the interviewer would ask to tell about your favorite cricketer.
    • Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How will you handle irrated customers?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints without interrupting them

    • Empathize with their situation and show understanding

    • Offer a solution to their problem and follow up to ensure their satisfaction

    • Remain calm and professional throughout the interaction

    • Apologize for any inconvenience caused and take responsibility for the issue

    • Provide o...

    • Answered by AI
    View 21 more answers
  • Q2. How will you handle escalation calls?
  • Ans. 

    I will listen to the customer's issue, empathize with them, and provide a solution that meets their needs.

    • Listen actively to the customer's issue and let them vent their frustration

    • Empathize with the customer and acknowledge their feelings

    • Provide a solution that meets the customer's needs and resolves the issue

    • If necessary, escalate the call to a supervisor or manager for further assistance

    • Follow up with the customer t...

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys be confident and give every answer with full confidence

Q Connect Corp Interview FAQs

How many rounds are there in Q Connect Corp Costumer Service interview?
Q Connect Corp interview process usually has 3 rounds. The most common rounds in the Q Connect Corp interview process are Resume Shortlist, Technical and HR.

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Q Connect Corp Interviews By Designations

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Q Connect Corp Costumer Service Interview Process

based on 1 interview

Interview experience

3
  
Average
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Q Connect Corp Costumer Service Reviews and Ratings

based on 2 reviews

2.0/5

Rating in categories

2.9

Skill development

2.0

Work-life balance

2.0

Salary

2.5

Job security

2.9

Company culture

1.0

Promotions

2.9

Work satisfaction

Explore 2 Reviews and Ratings
Q Connect Corp Salaries in India
Customer Care Executive
12 salaries
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₹1.1 L/yr - ₹3 L/yr

Customer Support Executive
7 salaries
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₹1.3 L/yr - ₹4 L/yr

BPO Executive
6 salaries
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₹2 L/yr - ₹3.5 L/yr

Customer Service Executive
5 salaries
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₹1.5 L/yr - ₹2.5 L/yr

Back Office Computer Operator
4 salaries
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₹2.1 L/yr - ₹2.1 L/yr

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