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I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.
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posted on 25 Jun 2024
I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
posted on 29 Apr 2023
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
I applied via Aasan jobs and was interviewed in Sep 2020. There were 3 interview rounds.
Design Engineer
13
salaries
| ₹1.8 L/yr - ₹5 L/yr |
Project Engineer
12
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
Quality Engineer
8
salaries
| ₹2.2 L/yr - ₹5.5 L/yr |
Site Engineer
7
salaries
| ₹1.5 L/yr - ₹5.4 L/yr |
Executive
7
salaries
| ₹2.5 L/yr - ₹4 L/yr |
Godrej Interio
Featherlite
Herman Miller
Steelcase Asia Pacific Holdings India