Purplle.com Customer Service Executive Interview Questions and Answers

Q1. General questions on personal as well professional
Add your answer

Website check

Q1. General culture questions
Add your answer

Q1. Speak about your past experience
Add your answer
Q2. Explain the copies in your portfolio
Add your answer
Q3. Why do you want to switch
Add your answer
Q4. Would you be willing to move to Goa
Add your answer

Write short-form and long-form content

Q1. Questions based on the assignment
Add your answer
Q2. Explain the thought process behind the copy
Ans. 
The thought process behind the copy involves understanding the target audience, defining the key message, and crafting compelling language to convey the message effectively.
• Identify the target audience and their needs

• Define the key message or objective of the copy

• Craft compelling language that resonates with the audience and conveys the message effectively

• Consider the tone, style, and format of the copy to align with t
Answered by AI
Add your answer

Q1. Salary discussion
Add your answer
Q2. Relocation discussion
Add your answer
Q3. Date of joining
Add your answer

Q1. Question on industry
Add your answer

Q1. What purpose of this job you are choose
Ans. 
I choose this job because I am passionate about leading teams and driving business growth.
• Passion for leadership and team development

• Desire to drive business growth and success

• Enjoyment of problem-solving and decision-making

• Previous experience in similar roles

• Opportunity for career advancement and personal growth
Answered by AI
Add your answer
Q2. What kind of the causes will be done previous company
Ans. 
I implemented various causes such as process improvements, training programs, and team building activities to enhance productivity and employee morale.
• Implemented process improvements to streamline operations

• Developed and conducted training programs to enhance employee skills

• Organized team building activities to boost morale and collaboration
Answered by AI
Add your answer

Q1. Basics were asked 1. What is the roi formula? 2. What is r.m formula ? 3. What areas previously handled?
Add your answer
Q2. 1. What is ROI formula ?
Ans. 
ROI formula is used to calculate the return on investment.
• ROI = (Gain from Investment - Cost of Investment) / Cost of Investment

• It is expressed as a percentage

• Example: If you invest $100 and get a return of $120, the ROI would be (120-100)/100 = 20%

• ROI helps in evaluating the profitability of an investment
Answered by AI
Add your answer
Q3. What is the formula for RM
Ans. 
RM formula varies depending on the context it is being used in.
• RM can stand for different things such as Risk Management, Relationship Marketing, or Revenue Management.

• The formula for RM in Risk Management involves calculating the probability of a risk occurring and the impact it would have.

• In Relationship Marketing, the formula for RM involves measuring customer satisfaction and loyalty.

• Revenue Management involves max...read more
Answered by AI
Add your answer

Q1. About self and experience
Ans. Him self and experience for all retail.
Answered Anonymously
Add your answer
Q2. And qualifications and other etc.
Ans. Graduation and computer Skills and etc.
Answered Anonymously
Add your answer

Discipline,loyal and no integrity issue.

1.Candidates should have knowledge about calculation,market and Distributor handling.