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Publicis Sapient Production Support Manager Interview Questions and Answers

Updated 22 Aug 2022

Publicis Sapient Production Support Manager Interview Experiences

1 interview found

Round 1 - Technical 

(6 Questions)

  • Q1. How will you handle team conflicts
  • Ans. 

    I will handle team conflicts by promoting open communication, facilitating discussions, and finding mutually agreeable solutions.

    • Encourage open communication among team members

    • Facilitate discussions to understand the root cause of conflicts

    • Promote active listening and empathy

    • Mediate conflicts and find mutually agreeable solutions

    • Implement team-building activities to improve collaboration

  • Answered by AI
  • Q2. If any data loss issue, how will you approach to different teams and the your team
  • Ans. 

    I would approach the issue by communicating with all relevant teams and creating a plan to recover the lost data.

    • Identify the cause of the data loss

    • Notify all relevant teams and stakeholders

    • Create a plan to recover the lost data

    • Implement the plan and monitor progress

    • Communicate updates to all stakeholders

  • Answered by AI
  • Q3. What was your responsibilities in your earlier role.
  • Ans. 

    As a Production Support Manager, my responsibilities included overseeing the support and maintenance of production systems, managing a team of support analysts, coordinating with stakeholders, and ensuring timely resolution of issues.

    • Managed a team of support analysts and provided guidance and support

    • Oversaw the support and maintenance of production systems

    • Coordinated with stakeholders to understand their requirements ...

  • Answered by AI
  • Q4. Are you flexible for working hours
  • Ans. 

    Yes, I am flexible for working hours.

    • I am willing to work evenings, weekends, and holidays if required.

    • I understand the importance of being available during critical production issues.

    • I am open to adjusting my schedule to accommodate team needs.

    • I have experience working in shifts and adapting to changing work hours.

    • I prioritize the success of the team and the smooth operation of production systems.

  • Answered by AI
  • Q5. How soon will you join or immediate
  • Ans. 

    I can join immediately.

    • I am available to start immediately.

    • I can join as soon as required.

    • I am ready to start right away.

  • Answered by AI
  • Q6. What major issues you handle and how
  • Ans. 

    As a Production Support Manager, I handle major issues by identifying root causes, coordinating with teams, and implementing effective solutions.

    • Identify root causes of major issues

    • Coordinate with teams to resolve issues

    • Implement effective solutions to prevent future occurrences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Give honest and positive answers only. Be with the flow of questions not to divert the focus of interview.

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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the command to search a file like test.txt in linux?
  • Ans. 

    The command to search a file like test.txt in Linux is 'grep'.

    • Use the 'grep' command followed by the search term and the file name to search for a specific text in a file.

    • For example, to search for the word 'hello' in a file named test.txt, you would use the command 'grep hello test.txt'.

  • Answered by AI
  • Q2. What is constraints?
  • Ans. 

    Constraints are limitations or restrictions that affect the design, implementation, or operation of a system.

    • Constraints can be related to time, budget, resources, technology, or regulations.

    • They can impact the functionality, performance, scalability, or security of a system.

    • Examples include budget constraints limiting the purchase of new hardware, time constraints for project deadlines, or regulatory constraints for d...

  • Answered by AI
  • Q3. What is the command to get the value present at 80th row , 100th column?
  • Ans. 

    To get the value present at 80th row, 100th column, you can use the command 'awk' in Unix/Linux systems.

    • Use the 'awk' command with the syntax 'awk 'NR==80 {print $100}' filename' to get the value at the specified row and column.

    • Replace 'filename' with the actual file name where the data is stored.

    • Ensure that the row and column numbers are adjusted based on the indexing starting from 1 in 'awk'.

  • Answered by AI
  • Q4. What is view in sql?
  • Ans. 

    A view in SQL is a virtual table based on the result-set of a SELECT statement.

    • Views are used to simplify complex queries by storing them as virtual tables

    • Views do not store data themselves, but display data from underlying tables

    • Views can be used to restrict access to certain columns or rows of a table

    • Views can be used to join multiple tables and present the data in a single table-like structure

  • Answered by AI
  • Q5. What is internal workflow for the BFSI domain?
  • Ans. 

    Internal workflow for BFSI domain involves processes related to banking, financial services, and insurance.

    • Customer onboarding and account setup

    • Transaction processing and monitoring

    • Risk management and compliance checks

    • Customer support and issue resolution

    • Data analysis and reporting

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Production Support Analyst with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing production support for various applications

    • Proficient in analyzing system logs and identifying root causes of issues

    • Skilled in collaborating with development teams to implement solutions and prevent future incidents

    • Strong communication skills to e...

  • Answered by AI
  • Q2. What is Asset in BFSI domain?
  • Ans. 

    In the BFSI domain, an asset refers to any valuable item owned by an individual or organization that can be converted into cash.

    • Assets can include cash, investments, real estate, equipment, and intellectual property.

    • In the banking sector, assets can also refer to loans given out to customers.

    • Assets are important for financial institutions as they represent the value of the organization and its ability to generate reven...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Coding Test 

1 hour, wage question, not related to mention technology.

Round 2 - Technical 

(2 Questions)

  • Q1. Oops related queries
  • Q2. Discussion around last project

Interview Preparation Tips

Interview preparation tips for other job seekers - Try in some better organization
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Do you know about sed command?
  • Ans. 

    sed command is a stream editor used to perform text transformations on an input stream or file.

    • sed stands for stream editor

    • It is used to perform text transformations on an input stream or file

    • Commonly used for search and replace operations

    • Syntax: sed 's/search/replace/g' filename

    • Example: sed 's/foo/bar/g' file.txt

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

About current project and roles and resposibilities etc

Round 3 - Technical 

(5 Questions)

  • Q1. SQL COMPLEX QUERIES and PL SQL, CRON JOBS, SERVICE NOW
  • Q2. What are difference between SQL and PL SQL
  • Ans. 

    SQL is a standard language for managing relational databases, while PL/SQL is a procedural language extension for SQL.

    • SQL is a standard language for querying and manipulating data in relational databases.

    • PL/SQL is a procedural language extension for SQL, allowing for more complex programming logic.

    • SQL is used for data manipulation and retrieval, while PL/SQL is used for writing stored procedures and functions.

    • SQL state...

  • Answered by AI
  • Q3. Explain types of joins?
  • Ans. 

    Types of joins are used in databases to combine rows from two or more tables based on a related column between them.

    • Inner Join: Returns rows when there is at least one match in both tables.

    • Left Join (or Left Outer Join): Returns all rows from the left table and the matched rows from the right table.

    • Right Join (or Right Outer Join): Returns all rows from the right table and the matched rows from the left table.

    • Full Join...

  • Answered by AI
  • Q4. Diffence between correlated and non correlated subquary?
  • Ans. 

    Correlated subquery refers to a subquery that is dependent on the outer query, while non-correlated subquery can be executed independently.

    • Correlated subquery is executed for each row processed by the outer query, while non-correlated subquery is executed only once.

    • Correlated subquery is slower in performance compared to non-correlated subquery.

    • Example: SELECT * FROM table1 WHERE column1 = (SELECT MAX(column2) FROM tab

  • Answered by AI
  • Q5. Find departement wise total sal?
  • Ans. 

    To find department wise total salary, sum up the salaries of employees in each department.

    • Group employees by department

    • Calculate total salary for each department

    • Display department wise total salary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Try your best......

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Exception handler
  • Q2. Threads in java
  • Ans. 

    Threads in Java allow for concurrent execution of multiple tasks within a single program.

    • Threads are instances of the java.lang.Thread class.

    • They allow for parallel execution of code segments.

    • Threads can be created by extending the Thread class or implementing the Runnable interface.

    • Example: Thread t1 = new Thread(new MyRunnable()); t1.start();

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Mounpoint check, about ls,grep,awk,sed,vi
Round 3 - HR 

(1 Question)

  • Q1. About your self previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous u just explain what you know briefly

I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work is my life style
Never give up
Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - In one word it was outstanding

I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Aiw?nnnnnnnnnnnnn? Mmmma q

Interview Preparation Tips

Interview preparation tips for other job seekers - Aiw$.......
.

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...

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Publicis Sapient Interview FAQs

How many rounds are there in Publicis Sapient Production Support Manager interview?
Publicis Sapient interview process usually has 1 rounds. The most common rounds in the Publicis Sapient interview process are Technical.

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Publicis Sapient Production Support Manager Salary
based on 5 salaries
₹22.5 L/yr - ₹26.9 L/yr
57% more than the average Production Support Manager Salary in India
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