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PR PHARMA ENGINEERS Desktop Support Engineer Interview Questions and Answers
PR PHARMA ENGINEERS Desktop Support Engineer Interview Experiences
1 interview found
prathamesh mhaske
Interview Questionnaire
1 Question
- Q1. What is bsod error
- Ans.
BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.
BSOD is a critical system error that causes the computer to crash and display a blue screen with error codes.
It can be caused by hardware or software issues, such as faulty RAM, driver conflicts, or malware infections.
BSOD errors can be identified by the error codes displayed on the screen, whic...
Interview Preparation Tips
Skills evaluated in this interview
Interview questions from similar companies
Anonymous
I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.
Hardware and networking problem
(4 Questions)
- Q1. Application related problems
- Q2. How to resolved Os installation problem
- Ans.
To resolve OS installation problems, check hardware compatibility, ensure proper boot order, and troubleshoot installation media.
Check hardware compatibility with the OS being installed
Ensure proper boot order in BIOS settings
Troubleshoot installation media, such as checking for scratches or creating a new bootable USB
Check for any error messages during installation and troubleshoot accordingly
- Q3. Windows update, internet connection problem, data recovery
- Q4. How to rectify data recovery, dual monitor connection
- Ans.
To rectify data recovery, dual monitor connection, check cables, update drivers, and use data recovery software.
Check cables and connections for dual monitor setup
Update drivers for graphics card and monitor
Use data recovery software to recover lost data
Ensure proper backup procedures are in place to prevent data loss
Interview Preparation Tips
Os installation, Hardware and network problem, troubleshooting, windows update i
Skills evaluated in this interview
I applied via Campus Placement and was interviewed in Feb 2022. There were 4 interview rounds.
(6 Questions)
- Q1. Share details of your previous job.
- Ans.
I worked as a Desktop Support Engineer at XYZ Company.
Provided technical support to end-users for hardware and software issues
Installed, configured, and maintained desktops, laptops, and peripherals
Troubleshot network connectivity problems and resolved them
Assisted in the setup and maintenance of servers and network equipment
Managed user accounts and permissions in Active Directory
Created and updated documentation for
- Q2. Why should we hire you?
- Ans.
I have the technical skills, experience, and dedication to excel in the role of a Desktop Support Engineer.
I have a strong background in troubleshooting and resolving desktop hardware and software issues.
I am highly skilled in providing excellent customer service and support.
I have experience in managing and maintaining desktop systems in a corporate environment.
I am proactive in identifying and implementing solutions ...
- Q3. Why are you looking for a change?
- Ans.
Looking for new challenges and growth opportunities in a different environment.
Seeking a more challenging role to enhance my skills and knowledge.
Interested in exploring new technologies and advancements in the field.
Want to work in a different company culture and environment.
Seeking better career growth and advancement opportunities.
Looking for a change in location or work-life balance.
- Q4. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself as a senior Desktop Support Engineer, leading a team and implementing innovative solutions.
Advancing to a senior role in Desktop Support
Leading a team of support engineers
Implementing innovative solutions to improve efficiency
Continuing professional development and certifications
Building strong relationships with clients and stakeholders
- Q5. What are your strengths and weaknesses?
- Ans.
My strengths include strong technical skills, problem-solving abilities, and excellent communication skills. My weaknesses include a tendency to be overly detail-oriented and a desire for perfection.
Strength: Strong technical skills - I have a deep understanding of desktop support technologies and can quickly troubleshoot and resolve issues.
Strength: Problem-solving abilities - I am skilled at identifying and resolving...
- Q6. Tell me about yourself.
- Ans.
I am a highly skilled Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.
Experienced in providing technical support to end-users for hardware, software, and network-related problems
Proficient in diagnosing and resolving desktop and laptop hardware and software issues
Skilled in installing, configuring, and maintaining operating systems and software applications
Knowledgeable in tro...
(1 Question)
- Q1. Os installed and networking , what is hardware
- Ans.
Hardware refers to the physical components of a computer system, such as the motherboard, CPU, RAM, and hard drive.
Hardware is the physical components that make up a computer system
Examples of hardware include the motherboard, CPU, RAM, hard drive, and network interface card
Hardware is essential for a computer system to function properly
Hardware can be upgraded or replaced to improve performance or fix issues
(1 Question)
- Q1. Ms outlook ,ip configuration full details
Interview Preparation Tips
- Desktop support Engineer
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Do you familiar to DHCP how it works?
- Ans.
DHCP is a network protocol that assigns IP addresses automatically to devices on a network.
DHCP stands for Dynamic Host Configuration Protocol
It allows devices to obtain IP addresses, subnet masks, default gateways, and DNS servers automatically
DHCP servers lease IP addresses to devices for a specific period of time
DHCP reduces the need for manual IP address configuration
Example: When a device connects to a Wi-Fi netwo...
- Q2. What is dns and how it works?
- Ans.
DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.
DNS is like a phonebook for the internet
It helps to locate websites by translating domain names into IP addresses
DNS works through a hierarchical system of servers
There are different types of DNS records such as A, CNAME, MX, etc.
DNS caching helps to speed up the process of resolving domain names
- Q3. Do you know about PST and OST?
- Ans.
PST and OST are file formats used by Microsoft Outlook to store email data.
PST stands for Personal Storage Table and is used to store email data on a local computer.
OST stands for Offline Storage Table and is used to store email data when Outlook is used in cached mode.
PST files can be imported and exported to transfer email data between computers or to backup data.
OST files are automatically created when Outlook is us...
- Q4. Do you know about OSI model
- Ans.
The OSI model is a conceptual framework used to describe the communication process between devices on a network.
OSI stands for Open Systems Interconnection
It has 7 layers, each with a specific function
The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application
Each layer communicates with the layer above and below it
Example: HTTP (Application layer) uses TCP (Transport layer) to estab...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Proxy
- Q2. Dns
- Q3. DHCP
- Q4. AD
- Q5. Outlook
- Q6. Blue dump error
- Q7. Installation and formatting
Interview Preparation Tips
Gagan M
I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Lan wan ram rom
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. DHCP AND DNS
Interview Questionnaire
1 Question
- Q1. About IT
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you join this company
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About my work experience.
- Q2. About my technical skills
- Q3. About my personal details
Interview Preparation Tips
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