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Plaza Premium Lounge

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4.4

based on 94 Reviews

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Plaza Premium Lounge Senior Guest Service Officer Interview Questions and Answers

Updated 2 Sep 2022

Plaza Premium Lounge Senior Guest Service Officer Interview Experiences

1 interview found

Senior Guest Service Officer Interview Questions & Answers

user image Manish shandil

posted on 2 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How do you handle an angry guest
  • Ans. First of all go and wish him with smiling face then listen to him with love. Then solve his complaint with smile face
    • Answered by Manish shandil
    Add your answer
  • Q2. How you company will be profitable in shoulder season
  • Ans. 

    By implementing strategic marketing campaigns, offering attractive promotions, and diversifying revenue streams.

    • Implement strategic marketing campaigns to attract customers during the shoulder season.

    • Offer attractive promotions such as discounted rates, special packages, or added value services.

    • Diversify revenue streams by targeting different customer segments or introducing new services or products.

    • Collaborate with lo...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fashion is necessary to work in this industry, that special good knowledge and ambience

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Guest Service Supervisor Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 22 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Discuss with salary and duty hrs
    • Add your answer

Guest Delight Manager Interview Questions & Answers

Jubilant Foods Works user image Anonymous

posted on 4 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Nothing much just asked for Day plans
    • Add your answer
Round 3 - One-on-one 

(4 Questions)

  • Q1. Question on pnl? EBITDA BUDGET MANPOWER COST HOW TO CONTROL FOOD COST
    • Add your answer
  • Q2. What is your last month EBITDA budget
  • Ans. 

    I do not have access to the last month EBITDA budget data.

    • I do not have access to the financial data of the company.

    • I am unable to provide the last month EBITDA budget as I do not have the information.

    • Unfortunately, I do not have the specific EBITDA budget for the last month.

    • Answered by AI
    Add your answer
  • Q3. How to control manpower cost
  • Ans. 

    Controlling manpower cost involves optimizing staffing levels, improving productivity, and reducing unnecessary expenses.

    • Analyze current staffing levels and workload to identify areas of overstaffing or understaffing

    • Implement efficient scheduling practices to ensure adequate coverage without unnecessary overtime

    • Invest in training and development programs to improve employee skills and productivity

    • Utilize technology and...

    • Answered by AI
    Add your answer
  • Q4. How to control food cost
  • Ans. 

    Controlling food cost involves monitoring inventory, portion control, menu engineering, and supplier negotiations.

    • Monitor inventory levels regularly to avoid overstocking or wastage

    • Implement portion control measures to reduce food waste and ensure consistency

    • Use menu engineering techniques to promote high-profit items and optimize menu pricing

    • Negotiate with suppliers for better pricing and explore alternative sourcing ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Jubilant Foods Works Guest Delight Manager interview:
  • PNL
  • Food Costing
Interview preparation tips for other job seekers - Be confident and make a good conversation there.
Must be ask how is my interview and how do you rate ?

Guest Delight Manager Interview Questions & Answers

Jubilant Foods Works user image Anonymous

posted on 10 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. From P&L, store operation,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared from P&L

Guest Delight Manager Interview Questions & Answers

Jubilant Foods Works user image Anonymous

posted on 12 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction and experience
    • Add your answer
  • Q2. Why you want to join JFL
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. P&L,Food cost, Previous work experience and achievements
    • Add your answer

Guest Service Supervisor Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 18 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction About ur self
    • Add your answer
  • Q2. Some basic questions related to your past experience
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Some basic questions related to F&B department
    • Add your answer
  • Q2. What is your experience How can you handle guest How will promote the product
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous while giving interview and always put smiling on your face and have some good knowledge to related to your department

Guest Delight Manager Interview Questions & Answers

Jubilant Foods Works user image Anonymous

posted on 2 Oct 2022

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About previous experience How can you for in this role How can you be fruitful
    • Add your answer
  • Q2. Previous experience How can u fruit full for the organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read something about organisational before going for interview

Guest Service Assistant Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 27 Mar 2022

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. ARR,OCC%,Rep var ,Adr,Skipper,Fit,,What is arrival and departure Register, C form detail,Check in process,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ready with Basis Hotel Terminology Then u crack easily with good communication skill

Guest Service Associate Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 21 Feb 2022

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 2 - One-on-one 
Round 3 - One-on-one 

Guest Service Associate Interview Questions & Answers

Crowne Plaza user image Anonymous

posted on 2 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu
More about working at Plaza Premium Lounge

Plaza Premium Lounge Interview FAQs

How many rounds are there in Plaza Premium Lounge Senior Guest Service Officer interview?
Plaza Premium Lounge interview process usually has 2 rounds. The most common rounds in the Plaza Premium Lounge interview process are Resume Shortlist and Technical.

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Plaza Premium Lounge Senior Guest Service Officer Salary
based on 7 salaries
₹2.4 L/yr - ₹4.3 L/yr
6% more than the average Senior Guest Service Officer Salary in India
View more details

Plaza Premium Lounge Senior Guest Service Officer Reviews and Ratings

based on 2 reviews

4.9/5

Rating in categories

4.8

Skill development

4.9

Work-life balance

4.7

Salary

4.9

Job security

4.8

Company culture

4.7

Promotions

4.8

Work satisfaction

Explore 2 Reviews and Ratings
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