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PhonePe Calling Agent Interview Questions and Answers

Updated 12 Apr 2022

PhonePe Calling Agent Interview Experiences

1 interview found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2022

I applied via Campus Placement and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction and achievements
  • Q2. Any questions about phone pay
  • Q3. Any customer relate questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Accept your all challanges please give me

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Personal questions they asked?
  • Q2. Package details asking in previous process

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company ever in Hyderabad , they pressure you to put resign within probation period. Recently one person committed suicide but no one knows about it. They managed everything. So better Don't join HighRadius company.
I was very happy when receiving offer from HighRadius, later 4 months scene completely reverse and toxic environment and pressure building on each employees. Uncertainty in work culture un realistic time dead lines extra hours work.
Specially one person I mention " his name Ashish Tiwari" Racist and psycho manager, toxic culture ka baap ,Assigns work on logout time and during weekends too.
Completely corrupted and dirty politics , micro managements , stupid HR policies, leave policy to bad too worst.
My homble request for every one please understand don't join in HighRadius technologies. Every 6 months they imported interns and terminates experience persons. Only worst management, dirty politics, and crucial mentality nature you have then only sustain there.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Depends upon Process and Department

Round 3 - One-on-one 

(1 Question)

  • Q1. Please refer Below

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Introduction:
Previous role
Experience
Case Study
Case Scenario
Knowledge of Six Sigma & Lean Management
How Paytm and QR Code does work.
What are the benefits of QR Code and Scanner
What is soundbox and benefits
7QC Tools and uses
What is repeatability
Gauge R&R
Calibration
How to calculate calibration variation
Feedback Methods
Draw Pareto of any QC tools and uses and benefit.
How can you increase process quality without auditing.
What if agents are adamant to accept feedback
Experience of how to impart training
Proficiency in MS office(Excel and PPT)
Knowledge of report preparation
Dashboards
Excel Reports(Demo)

I applied via Naukri.com and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. General knowledge
  • Q2. Communication skills
  • Q3. Verbal ability
  • Q4. Mathematical ability

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sharp and dynamic before what u say

PhonePe Interview FAQs

How many rounds are there in PhonePe Calling Agent interview?
PhonePe interview process usually has 2 rounds. The most common rounds in the PhonePe interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in PhonePe Calling Agent interview?

Some of the top questions asked at the PhonePe Calling Agent interview -

  1. Any questions about phone ...read more
  2. Any customer relate questi...read more

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based on 1 PhonePe interview
Campus Placement
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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