Petra Infoserv Interview Questions and Answers

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Sales can be done through various channels such as face-to-face, phone, email, or online

• Examples of sales include selling cars, insurance,

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves listening to and understanding the needs of the customer

• It includes providing helpful and accurate information about products or services

• It also involves resolving any issues or complaints the customer may have

• Examples of good customer service include prompt responses, personalized attenti...read more

IT mergers and acquisitions involve the consolidation of technology companies through various means.

• Mergers involve two companies combining to form a new entity

• Acquisitions involve one company purchasing another

• IT mergers and acquisitions can lead to increased market share and cost savings

• Examples include Dell's acquisition of EMC and Microsoft's acquisition of LinkedIn

Key factors to consider during IT separation

• Identify critical systems and data

• Develop a plan for data migration and system decommissioning

• Ensure compliance with legal and regulatory requirements

• Communicate effectively with stakeholders

• Manage risks and ensure business continuity