Perto Help Desk Executive Interview Questions and Answers for Freshers

I handle clients and experiences by actively listening, empathizing, and providing effective solutions.

• I actively listen to clients to understand their issues and concerns.

• I empathize with clients to show understanding and build rapport.

• I provide effective solutions by troubleshooting problems and offering clear instructions or guidance.

• I maintain a positive and professional attitude throughout the interaction.

• I follow...read more

I have 5 years of experience in IT help desk support, troubleshooting hardware and software issues.

• 5 years of experience in IT help desk support

• Proficient in troubleshooting hardware and software issues

• Strong knowledge of operating systems and software applications

• Excellent communication and customer service skills

• Ability to prioritize and manage multiple tasks efficiently

I plan to work with the company for the long term and maintain consistency in my performance.

• I am committed to working with the company for several years.

• I believe in building long-term relationships with employers.

• Consistency is important to me, and I strive to maintain a high level of performance.

• I have a track record of staying with previous employers for extended periods.

• I am dedicated to continuous improvement and