Persistent Systems Customer Service Executive Interview Questions and Answers

Q1. What are component of todibleshooting
Ans. 
Components of troubleshooting include identifying the problem, gathering information, analyzing the data, and implementing a solution.
• Identifying the problem: Determine what is not working correctly

• Gathering information: Collect data about the issue

• Analyzing the data: Use the information to diagnose the problem

• Implementing a solution: Take action to fix the problem

• Examples: rebooting a device, checking for updates, res
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Q2. How to find issues in Ram related to trouble shooting
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To troubleshoot RAM issues, check for errors in system logs, run memory diagnostic tools, and test individual RAM modules.
• Check system logs for any errors related to memory or RAM

• Run memory diagnostic tools like Memtest86+ or Windows Memory Diagnostic

• Test individual RAM modules by removing them one by one and checking if the issue persists

• Check for physical damage or loose connections in RAM slots

• Update BIOS and driver...read more
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Communication skill

Q1. Tell me about your self
Ans. Hello, my name is saumya singh chauhan I am 20 years old I live h jhansi, uttar pradesh I am done my graduation in BA arts in English I am also done fashion designer I am a public speaker I do many show's in district and state level basically my show's are based for those people who are not happy with his life I am motivated them and give him a new way to live his life I have a 3 months job experience in trading Compa...read more
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Q2. How can we change the mentality of Indian's
Ans. Firstly we all are the Indians we all are belived in over ancient history and tradition But some traditional fath are not perfect we are remove them basically the new indian is over youth , then the youth are educated they now that what is rong and what is right The condition and mentality of India are automatically change
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Q3. What was your goals to future
Ans. I want to becom a very successful person My mother will proud me I want to educate those children who are not go for school for his economical conditions
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Q4. About your college life
Ans. My college life is very good I am a regular student my teacher loves me I am participate all the function in my college
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Q5. What was you favorite move and books
Ans. Now one is my favorite movie I like to see all types or move and I love to reads self improvement books
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Q6. What was your dreams in future
Ans. I want to build a Orphanage
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Q7. Why we hire you for over company
Ans. I am a fresher and a fresher learn all the things very easily and I am self motivated person I learn the thing very easily and do my work with great responsibility
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Q8. You are a fresher or a worker
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Q9. Do you know about the company
Ans. No I am not know more about company
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Q10. Tell me about you number of people lead
Ans. I am a leader or child development organisation and I have lead 20 people
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Q11. What are you learn about your past experience
Ans. I have lear many things about my past experience first thing that I know very well that never give up life always give you a new change
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Q12. Tell me about your communication skill
Ans. My communication was god i am also interact with people i love to communicate with people
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Q13. Why you are join over company
Ans. I read the review of your company that was very god
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Q14. Can you get the job you sift to mumbai
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Q15. Hiw much salary do you want
Ans. 3.5 or 4 lack per year
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Q16. What is your great strength and weakness
Ans. My strength is my self motivation i don't affered with the problems My weakness is some time I believe in rong people
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Q17. How would you rate yourself on a scale of 1 to 10
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Q18. What is your biggest achievement
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Q19. To contribute for the education for children with joining the organization of children education
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Q20. Why are you looking for a change
Ans. I want to do some things new in my life who progress to me a better life
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Q21. For what post do you want
Ans. You give me any post to see my eligibility
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Q22. Who was your inspiration
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Q23. Dif you fail in any class
Ans. 
Yes, I failed in one class during my sophomore year of college.
• I failed a statistics class due to struggling with the material and not seeking help early enough.

• However, I retook the class the following semester and received an A.

• This experience taught me the importance of seeking help when needed and not being afraid to ask questions.
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Q24. What type of to student in college and school
Ans. I am a good student in school and college
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Q1. Where do you see yourself in 5 years?
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Q2. Why are you looking for a change?
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Q3. What are your salary expectations?
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Q4. What is your family background?
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Q5. Share details of your previous job.
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Q6. Why should we hire you?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q1. Its going to be first round
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In this you will get aptitude, chat and call.

Q1. Nothing but they will ask about experience
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About Last vacation trip

Q1. Tell me about yourself
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Q2. Why should I hire you
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E-mail writing
Paragraph writing

Q1. Experience family 3 months no leave
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Q2. Name education experiance speking skill
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Q3. Your skill cheq for this interveiw
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Q1. Salary related for this job
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Q2. Why come this job from bpo
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Q3. Whats the bpo meaning of your
Ans. 
BPO stands for Business Process Outsourcing.
• BPO refers to the practice of contracting specific business processes to a third-party service provider.

• It involves outsourcing non-core functions such as customer service, technical support, data entry, and more.

• BPO companies help organizations streamline operations, reduce costs, and improve efficiency.

• For example, a company may outsource its customer service department to ...read more
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Q4. Family related q for the whole interveiw
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Q5. End of the question for h
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Q1. Question was talked about your previous experience?
Ans. I worked as a customer service executive for a company where I was responsible for handling inbound and outbound calls, resolving complaints, and verifying documents for KYC purposes. As a document verifier, I was responsible for ensuring that the documents submitted by customers were authentic and met the requirements of the company’s KYC policy. I used AI-OCR tools to verify documents, which helped me to efficiently ...read more
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Q2. For freshers talk about your favorite place to visit?
Ans. I am going to share with you my experiences of visiting different restaurants around the world. First, let me tell you about my visit to **Noma** in Copenhagen, Denmark. This restaurant is known for its innovative cuisine and has been awarded two Michelin stars. I was impressed by the unique dishes that were served, such as the "vegetable field" and the "seafood platter". The restaurant also has a beautiful interior d
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Q3. Write a email about customer face issue and involvement?
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Email addressing customer issues and involvement
• Acknowledge the customer's issue and apologize for any inconvenience caused

• Offer a solution or resolution to the problem

• Encourage the customer to provide feedback or suggestions for improvement

• Thank the customer for their patience and understanding
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Q1. Tell me about your self
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Q2. Basic experience
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Q1. SMART Technic questions
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Q2. Check for Smart technic
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