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I applied via Campus Placement
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I applied via Recruitment Consultant and was interviewed before Jan 2019. There were 4 interview rounds.
I have consistently driven customer delight by improving product features and providing exceptional customer support.
Implemented a new feature that increased customer satisfaction by 20%
Developed a customer support team that reduced response time by 50%
Conducted customer surveys and used feedback to improve product usability
Created a loyalty program that increased customer retention by 15%
Received multiple positive cus
Balancing job loyalty and ambition is essential for career growth and personal fulfillment.
Job loyalty is important for building trust and credibility within a company.
Ambition drives innovation and personal growth.
Finding a balance between the two can lead to long-term success and satisfaction.
It's possible to be loyal to a company while still pursuing ambitious goals.
Ultimately, it's important to prioritize personal
Customer delight goes beyond just a happy customer. It involves exceeding expectations and creating a memorable experience.
Customer delight is about creating an emotional connection with the customer
It involves going above and beyond to exceed expectations
It can lead to customer loyalty and positive word-of-mouth
Examples include personalized experiences, surprise gifts, and exceptional customer service
posted on 4 Sep 2024
To improve recharge metrics for airtel thanks app, focus on user experience, personalized recommendations, and seamless payment options.
Enhance user experience by simplifying the recharge process and reducing the number of steps required.
Implement personalized recommendations based on user's recharge history and preferences.
Offer seamless payment options such as saved payment methods, digital wallets, and UPI integrati...
I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.
Related to the domain for which I applied.
I applied via LinkedIn and was interviewed in Jul 2024. There were 5 interview rounds.
I work with stakeholders such as customers, executives, developers, designers, and marketing teams to ensure product success.
Customers
Executives
Developers
Designers
Marketing teams
My last product was a mobile app for task management and collaboration.
The app had features like task creation, assignment, deadline setting, and progress tracking.
Tech components included a backend server using Node.js, a database using MongoDB, and a front-end interface built with React Native.
We also integrated push notifications using Firebase Cloud Messaging for real-time updates.
I collaborate with engineers by communicating effectively, understanding their technical constraints, and involving them in decision-making processes.
Regularly communicate project goals, timelines, and requirements with engineers
Involve engineers in the product development process from ideation to implementation
Understand and respect the technical constraints and limitations of the engineering team
Provide clear and det...
I would improve the adoption of the Fitbit fitness tracker by enhancing the user experience and expanding the marketing reach.
Enhance the user interface to make it more intuitive and user-friendly
Offer personalized recommendations and insights based on user data
Expand partnerships with fitness apps and health organizations to reach a wider audience
I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.
Estimate the number of cars sold in India in 1 year
I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.
To improve revenue for Swiggy by 25%, focus on increasing customer retention, expanding to new markets, optimizing pricing strategies, and enhancing the user experience.
Increase customer retention through loyalty programs and personalized offers
Expand to new markets or introduce new services to attract more customers
Optimize pricing strategies by offering value bundles or discounts
Enhance user experience through improv
Phonepe Insurance: Protect your phone against theft, damage, and malfunctions with our comprehensive insurance plan.
Coverage for theft, accidental damage, and mechanical/electrical breakdowns
Option for extended warranty coverage
24/7 customer support for claims processing
Affordable premiums based on phone model and value
To increase the average order value of Swiggy customers, we can implement upselling techniques and personalized recommendations.
Implement a loyalty program where customers can earn points for every order and redeem them for discounts or free items.
Offer bundle deals or combo meals at a discounted price to encourage customers to spend more.
Utilize data analytics to provide personalized recommendations based on past orde...
Gpay offers seamless integration with other Google services and has a wider user base. A new feature could be integration with Google Maps for location-based payments.
Gpay has a larger user base compared to PhonePe
Gpay offers seamless integration with other Google services such as Gmail and Google Calendar
A new feature could be integration with Google Maps for location-based payments
I applied via Campus Placement
based on 1 interview
Interview experience
based on 4 reviews
Rating in categories
Associate
368
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Associate
278
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| ₹0 L/yr - ₹0 L/yr |
Team Lead
254
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Executive
189
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
168
salaries
| ₹0 L/yr - ₹0 L/yr |
Airtel Payments Bank
Fino Payments Bank
Jio Payments Bank
India Post Payments Bank