Patton International Interview Questions, Process, and Tips for Experienced

Q1. What are effective strategies for handling customer complaints?
Ans. 
Effective strategies for handling customer complaints include active listening, empathy, timely response, and resolution.
• Practice active listening to understand the customer's concerns fully.

• Show empathy towards the customer's situation and apologize for any inconvenience caused.

• Respond to complaints in a timely manner to show that their feedback is valued.

• Work towards finding a satisfactory resolution for the customer...read more
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Q2. What is the method for calculating the least count of a Vernier caliper?
Ans. 
The least count of a Vernier caliper can be calculated by dividing the smallest division on the main scale by the total number of divisions on the Vernier scale.
• Divide the smallest division on the main scale by the total number of divisions on the Vernier scale

• For example, if the smallest division on the main scale is 0.1 mm and there are 10 divisions on the Vernier scale, the least count would be 0.1 mm / 10 = 0.01 mm
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Q3. How many staff members reported to you at your previous company?
Ans. 
I supervised a team of 5 staff members in my previous company.
• Supervised a team of 5 staff members

• Managed daily tasks and performance evaluations

• Provided guidance and support to team members
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Q1. What was your department in your previous company?
Ans. 
I was part of the Quality Assurance department in my previous company.
• Responsible for ensuring products met quality standards

• Conducted inspections and audits

• Implemented quality control processes

• Collaborated with production and engineering teams

• Analyzed data to identify areas for improvement
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Q2. How many tonnes of products were dispatched in your previous company?
Ans. 
In my previous company, approximately 500 tonnes of products were dispatched annually.
• Approximately 500 tonnes of products were dispatched annually

• The dispatch quantity varied based on the demand and production capacity

• Efficient logistics and supply chain management were crucial for timely dispatch
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Knowledge of quality tools, methods for handling customer complaints, and an understanding of Statistical Process Control (SPC) and Measurement System Analysis (MSA).

Q1. Salary discuss.
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Q2. What was the organizational structure of your previous company?
Ans. 
The organizational structure of my previous company was hierarchical with clear reporting lines and departments.
• Hierarchical structure with clear reporting lines

• Departments divided based on functions or products

• Top management overseeing different departments

• Middle management supervising teams within departments

• Employees reporting to team leaders or managers
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Q3. How many tonnage products dispatch in previous company?
Ans. 
I dispatched an average of 500 tonnage products per month in my previous company.
• Dispatched an average of 500 tonnage products per month

• Managed logistics for timely delivery

• Ensured accurate documentation for each dispatch
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Q1. Reading die and punch
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Q2. Regarding CAD software knowledge
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Q3. AutoCAD and solidwork
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Asking about cost calculation