Oyo Rooms Back Office Coordinator Interview Questions and Answers

Handling an angry customer requires active listening, empathy, and a willingness to find a solution.

• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e

Zigzag traversal of a tree is a method to visit the nodes in a tree in a zigzag pattern.

• Use a queue to perform a level order traversal of the tree.

• For each level, alternate the direction of traversal (left to right, then right to left).

• Store the values of the nodes in each level in an array of strings.

Models in Laravel are used to interact with the database and represent data.

• Models in Laravel are used to perform database operations such as retrieving, inserting, updating, and deleting data.

• Models help in organizing and structuring the data in the application.

• Models in Laravel follow the MVC (Model-View-Controller) pattern.

• Example: Creating a User model in Laravel to interact with the users table in the database.

SQL joins are used to combine rows from two or more tables based on a related column between them.

• Types of joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN.

• INNER JOIN returns rows when there is at least one match in both tables.

• LEFT JOIN returns all rows from the left table and the matched rows from the right table.

• RIGHT JOIN returns all rows from the right table and the matched rows from the left table.

• F...read more