OYO 10168 Hotel AVS Sweet Magic Relationship Manager Interview Questions and Answers

Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Q1. Briefing ourselves, and regular introduction
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Q2. Experience, introduction, and explaining ourselves.
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Q1. Questions regarding sales such as the main points that we feel necessary. The Unit head of the sales department took this.
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Easy questions and apart from that selective questions

Q1. Salary negotiation and facility mentioning, in which what they have mentioned was no longer matching in the real-time scenario.
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Q1. Self introduction and past exp
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Q1. Sales knowledge and location
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Q1. About current job role and ctc
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Q1. Need to share about yourself?
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Q1. Basic Questions, Golasls, passion, etc
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Q1. Tell me about yourself?
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Q2. Whats one thing every sales person should have ?
Ans. 
Effective communication skills
• Ability to listen actively and understand customer needs

• Clear and concise verbal and written communication

• Persuasive and influential communication to close deals

• Adaptability in communication style based on customer preferences

• Building rapport and trust through effective communication
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Q3. How you will convince people to buy our product?
Ans. 
I will convince people to buy our product by highlighting its unique features, demonstrating its value, and building trust through personalized interactions.
• Identify the customer's needs and pain points

• Highlight the unique features and benefits of our product

• Demonstrate the value and ROI of our product

• Provide personalized solutions and recommendations

• Build trust through transparent communication and testimonials

• Offer c...read more
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Q4. What is difference between hotel and resort?
Ans. 
A hotel is a commercial establishment that provides lodging, while a resort is a place that offers various recreational activities and amenities along with lodging.
• Hotels primarily focus on providing accommodation for travelers.

• Resorts offer a wide range of amenities and activities such as swimming pools, golf courses, spas, and entertainment options.

• Hotels are often located in urban areas or near transportation hubs.

• R...read more
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Q5. Can can you sell the dreams?
Ans. 
Yes, as a Relationship Manager, I can sell dreams by understanding clients' aspirations and presenting them with tailored solutions.
• I can sell dreams by understanding clients' goals and desires.

• I can present clients with a vision of how their dreams can be achieved.

• I can offer tailored solutions that align with clients' aspirations.

• I can use storytelling techniques to paint a vivid picture of the future.

• I can inspire c...read more
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Q6. How good are you at English?
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Q1. Why do you want to work with Club Mahindra?
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Q2. How would you convince a person to buy a holiday membership?
Ans. 
I would highlight the benefits of the holiday membership, such as cost savings, exclusive deals, and convenience.
• Emphasize the cost savings compared to booking individual trips

• Highlight exclusive deals and discounts available only to members

• Explain the convenience of having access to a variety of destinations and accommodations

• Offer a trial period or money-back guarantee to alleviate any concerns
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Q1. Basic qts ,tell me about your self n all, strength and weakness
Ans. You have to explain about your self n all
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Q2. What are your strength and weakness
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Q3. May sure your strength and weaknesses don't contradict for e.g you said my strength is doing multiple tast and in weaknes you said I can only focus on one task at a time..so be careful what you speak
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