Oxentic Technologies Engineer- Customer Support Interview Questions and Answers

Q1. Why do you want work for us?
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Aptitude will helps to shows your skills

Q1. Introduce yourself to me ?
Ans. Im ranjeeta shindhe I recognised by communication skills and leadership skills.
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Q2. Where do you see in 5 years ?
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Q1. Hello good morning what is your name
Ans. Hi mam my name is Naseem
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Q2. Which your experience
Ans. My experience in 12 years and 6 months
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Q3. Which jaboul in expected
Ans. I am tele calling job interested vice process and customer support
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Q4. Telecalling job roll in main skills
Ans. Telecalling first important listening skills and customer handling customer good talking to with me
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Q5. How we are the handling talk to customers
Ans. 
We handle customer interactions through various channels and prioritize effective communication.
• We have a dedicated customer support team that is trained to handle customer inquiries and concerns.

• We use multiple communication channels such as phone, email, and live chat to interact with customers.

• We prioritize active listening and empathy to understand customer needs and provide appropriate solutions.

• We maintain a know...read more
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Write a coding in any programming language?

Q1. How many programming languages do you know?
Ans. 
I am proficient in 5 programming languages.
• Proficient in Java, Python, C++, JavaScript, and SQL

• Experience in developing web applications using JavaScript and Python frameworks

• Familiarity with database management using SQL

• Ability to quickly learn and adapt to new programming languages

• Strong problem-solving skills
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Average compound interest

Q1. Tell me about yourself.
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Q2. Why should we hire you?
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All good and easy questons

Q1. Describe your past experience
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Q1. Please introduce yourself
Ans. 
I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.
• Experienced in troubleshooting technical problems

• Strong communication skills to effectively assist customers

• Ability to work under pressure and meet deadlines

• Familiar with various engineering software and tools
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Q2. Tell me strenght and weaknesses
Ans. 
Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.
• Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers

• Strength: Technical knowledge - able to troubleshoot complex technical problems effectively

• Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects

• Weakness:...read more
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Q1. What is customer support
Ans. 
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing technical assistance, troubleshooting, and product information.

• Customer support can be offered through various channels such as phone, email, chat, or in-person.

• The goal of customer support...read more
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Q2. Why you wants to join us
Ans. 
I am passionate about providing technical support and problem-solving for customers.
• I have a strong background in engineering and enjoy troubleshooting technical issues.

• I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.

• I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.
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Q1. Multiple choice questions
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Q2. Aptitude
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Q1. Personal introduction
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Q1. Tell me about yourself
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Q2. Y u should do join
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Tell me about yourself for 2 minutes in hindi