Optum Global Solutions Quality Auditor Interview Questions and Answers

Q1. What are the processes you had covered in your articleship?
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Q2. What are the key risk areas and give an explain ?
Ans. 
Key risk areas for an internal auditor include fraud, compliance, operational, financial, and cybersecurity risks.
• Fraud risk: Misappropriation of assets, financial statement fraud, corruption.

• Compliance risk: Failure to comply with laws and regulations, industry standards.

• Operational risk: Inefficiencies, errors, lack of internal controls.

• Financial risk: Mismanagement of funds, inaccurate financial reporting.

• Cybersecur...read more
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Q3. What are the assertions, explain it
Ans. 
Assertions are the representations by management in financial statements regarding the accuracy and completeness of information.
• Assertions include existence, completeness, rights and obligations, valuation or allocation, and presentation and disclosure.

• Existence - assets and liabilities exist at a given date

• Completeness - all transactions and accounts that should be included are included

• Rights and obligations - entity ...read more
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Q1. Which clients you worked on, what was the findings on the assignment?
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Q2. What clients expect from consultancy firms in regards to internal audit prospective?
Ans. 
Clients expect consultancy firms to provide expertise, objectivity, efficiency, and value in internal audit services.
• Expertise in industry best practices and regulations

• Objectivity in assessing risks and controls

• Efficiency in conducting audits and delivering timely reports

• Value in providing actionable recommendations for improvement

• Examples: detailed audit plans, thorough risk assessments, clear communication of findin
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Q3. What is test of effectiveness and design ?
Ans. 
Test of effectiveness and design is a process used to evaluate the efficiency and adequacy of controls in place.
• Test of effectiveness assesses whether controls are operating as intended.

• Test of design evaluates the adequacy of controls to address risks.

• Examples include testing the effectiveness of access controls by attempting unauthorized access, and testing the design of segregation of duties controls by reviewing jo...read more
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Q4. What can affect TOD and TOE of controls?
Ans. 
Various factors such as changes in regulations, technology, business processes, and personnel can affect the design and operating effectiveness of controls.
• Changes in regulations can impact the design and operating effectiveness of controls by requiring updates to comply with new laws or standards.

• Advancements in technology may render existing controls obsolete or ineffective, necessitating enhancements or replacements...read more
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Q1. Audit related questions
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Q2. Aptitude questions
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Q3. Team management questions
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Q4. How I managed a project that went over and above initial objective and budget
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Q5. Self Learning plan
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Q1. Loads of technical questions
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Q2. Many questions on capabilities and approach towards problem solving
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Q1. Explain the process of Change Management process from starting till end.
Ans. 
Change management process involves planning, implementing, and monitoring changes to ensure successful outcomes.
• Identify the need for change

• Plan the change including scope, resources, and timeline

• Communicate the change to stakeholders

• Implement the change with proper training and support

• Monitor and evaluate the change for effectiveness

• Make adjustments as needed

• Close the change management process with documentation
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Senior auditor- also head of projects

Q1. Generic n banking product specific, risk assessment for scenarios
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Lots of aptitude question with 10 difficulty

Q1. What us your expected salary
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Q2. Target after 5 years
Ans. 
To become a certified internal auditor and take on a leadership role within the organization.
• Obtain certification as a Certified Internal Auditor (CIA)

• Develop strong leadership and communication skills

• Take on more challenging audit assignments

• Mentor junior auditors

• Contribute to the strategic direction of the internal audit function
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Q1. HR round is too easy and around 95% people easily crack 1st round. There is only intro and few basic questions.
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There is elimination in this aptitude test, if your eng grammar is average u can easily crack this round also. There are 3 rounds in the aptitude round.

Q1. This round is the most difficult. There are a lot of questions on random topics just to know the level of communication level u have.
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