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Optum Global Solutions Claims Executive Interview Questions and Answers

Updated 2 Jul 2022

Optum Global Solutions Claims Executive Interview Experiences

1 interview found

Claims Executive Interview Questions & Answers

user image Anonymous

posted on 2 Jul 2022

I was interviewed in Jun 2022.

Round 1 - HR 

(2 Questions)

  • Q1. What is the process in claim
  • Ans. 

    The claim process involves several steps to assess and settle insurance claims.

    • 1. Notification: The insured party notifies the insurance company about the claim.

    • 2. Documentation: The insured provides all necessary documents and information related to the claim.

    • 3. Investigation: The insurance company investigates the claim to determine its validity and coverage.

    • 4. Evaluation: The claim is evaluated based on policy terms...

    • Answered by AI
    View 1 more answer
  • Q2. Or inward no. Or query reply
  • Ans. Document fine no. Rem generate or less than document customer for claims to reply query
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Claims servicing document verification and document scanning or main. pre. post claim process

Top trending discussions

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Engineering - Software & QA
2w (edited)
unsurpassedalbert
Verified Icon
·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Interview questions from similar companies

Claims Executive Interview Questions & Answers

Genpact user image Tushar Sharma

posted on 12 Sep 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is insurance claim ?
  • Ans. 

    An insurance claim is a formal request made by a policyholder to an insurance company for coverage or compensation for a covered loss or policy event.

    • A claim is typically submitted by the policyholder or their representative to the insurance company.

    • The insurance company then investigates the claim to determine the validity and extent of coverage.

    • If the claim is approved, the insurance company will provide compensation...

    • Answered by AI
    Add your answer
  • Q2. Explain customer service need ?
  • Ans. 

    Customer service is essential for addressing customer needs, resolving issues, and building loyalty.

    • Customer service is important for addressing customer inquiries and concerns in a timely and efficient manner.

    • It helps in resolving issues and complaints to ensure customer satisfaction and retention.

    • Good customer service can lead to repeat business and positive word-of-mouth referrals.

    • It plays a key role in building cus...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Claims Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Aug 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

MCQ on present affairs, about the company and the job role you are going to qork.

Round 3 - Case Study 

Any specific topic.

Round 4 - One-on-one 

(1 Question)

  • Q1. Where do you look after 5 years etc etc
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. Whats your goal? Where do you see yourself in the next 5 years?
    • Add your answer
  • Q2. If given you a chance which part of th| world would you like to visit?
    • Add your answer
Round 6 - One-on-one 

(1 Question)

  • Q1. Cant say because they can ask you anything from out of he box. So be prepared & confident. Dont fumble.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm.
Be attentive.
Do not b dumb, atleast say I don't know the ans to this Q?

Claims Executive Interview Questions & Answers

Accenture user image Saif Kumar

posted on 24 Apr 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Pathetic rounds
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic ,, they took one month for the interview which included 4 rounds for the post of disability claim executive,, first they took the HR round , then Voice vercent test, then ops round after that one co-ordinator tells me your are through and second calls me give one more reasoning kind of test which was totally irrelevant ,if they wanted to check my decision making skills then do it at first ,,so that I don't have to go through one month long procedure ,,just wasted my time with them. You guys need to decide which round should come first and what next ,, one person says u are selected and other one says discussion with manager is going onn that took 7 days and then they say no.. I had the most pathetic experience with them ,slow as hell and all of them are super confused.

Claim Processor Interview Questions & Answers

Cognizant user image Sadanand S

posted on 25 Oct 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. What are your extra skills you have?
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Professional experiance?
    • Add your answer
  • Q2. What is your time management system in your previous organization?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the Best

Claims Adjudicator Interview Questions & Answers

NTT Data user image Anonymous

posted on 21 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Easy self intro wat about health care
    • Add your answer
  • Q2. What is healthcare
    • Add your answer
  • Q3. What is NTT data
  • Ans. 

    NTT Data is a global IT services company providing consulting, technology, and outsourcing services.

    • NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation.

    • It offers services in areas such as healthcare, finance, and public sector.

    • NTT Data has a presence in over 50 countries worldwide.

    • The company has expertise in data analytics, cloud services, and digital transformation.

    • Answered by AI
    Add your answer
  • Q4. About yourself and what premium
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it will be easy

Claims Associate Interview Questions & Answers

DXC Technology user image Anonymous

posted on 21 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction and previous company work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion only
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls carry your self confidence with your self.

Claims Analyst Interview Questions & Answers

Hewlett Packard Enterprise user image deepan karthish

posted on 23 Apr 2022

I applied via Indeed and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They check your communication and experience
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Check your confidence level
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go fid claim Analyst it's get too much work pressure very soon you get stress management Salary very less daily you work more than 12hour team mates and managers are also not good they support their language people's they do partiality they always corner you try some other mnc company to get better experience

Senior Claims Associate Interview Questions & Answers

Capgemini user image Anonymous

posted on 11 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All related to us health care like what is Cobra, Hippa, coinsurance, deductible, place of service, revenue codes, cut codes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - if you are going for interview to make sure you know about all health insurance terms. What is bill type, tell me about emergency cpt codes range. What is ICD9 and ICD10

Claims Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 11 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me the impact of covid 19
  • Ans. 

    The impact of Covid-19 has been widespread and significant, affecting various aspects of society and the economy.

    • Healthcare systems overwhelmed with cases

    • Economic downturn with job losses and business closures

    • Shift to remote work and online learning

    • Increased focus on hygiene and social distancing measures

    • Mental health challenges due to isolation and uncertainty

    • Answered by AI
    Add your answer
  • Q2. Tell me about your self
  • Ans. 

    I am a detail-oriented individual with strong communication skills and a passion for helping others.

    • I have a background in customer service, where I honed my problem-solving abilities

    • I am proficient in handling claims and resolving customer issues efficiently

    • I am a team player and enjoy collaborating with colleagues to achieve common goals

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time giving your interview in Genpact.They will make you wait for a long time,and the behaviour of HR is not good.
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Claims Executive interview?
Optum Global Solutions interview process usually has 1 rounds. The most common rounds in the Optum Global Solutions interview process are HR.
What are the top questions asked in Optum Global Solutions Claims Executive interview?

Some of the top questions asked at the Optum Global Solutions Claims Executive interview -

  1. What is the process in cl...read more
  2. Or inward no. Or query re...read more

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Optum Global Solutions Claims Executive Salary
based on 8 salaries
₹2.3 L/yr - ₹3.9 L/yr
8% more than the average Claims Executive Salary in India
View more details

Optum Global Solutions Claims Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

4.9

Skill development

5.0

Work-Life balance

4.0

Salary & Benefits

5.0

Job Security

4.9

Company culture

3.9

Promotions/Appraisal

4.9

Work Satisfaction

Explore 2 Reviews and Ratings
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