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Optum Global Solutions Senior Claims Associate Interview Questions, Process, and Tips for Experienced

Updated 6 Apr 2025

Top Optum Global Solutions Senior Claims Associate Interview Questions and Answers for Experienced

  • Q1. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer
    Add answer
  • Q2. What is ABN, Hpcs, ICD 10
    Add answer
  • Q3. What is RCM and about RCM process
    Add answer

Optum Global Solutions Senior Claims Associate Interview Experiences for Experienced

9 interviews found

Senior Claims Associate Interview Questions & Answers

user image Jai Rawat

posted on 6 Apr 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What is healthcare?
    • Add your answer
  • Q3. Why should I hire you
    • Add your answer
  • Q4. What is your goal of the life
  • Ans. 

    My goal in life is to create a positive impact through my work, fostering growth and support for others while achieving personal fulfillment.

    • Strive for continuous personal and professional development, such as pursuing certifications in claims management.

    • Aim to build strong relationships with clients, ensuring their needs are met and they feel supported during the claims process.

    • Contribute to a positive workplace cultu...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall is good in the company

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. If candidate is experienced then discuss about previous experience and shift timings and all that.
    • Add your answer
Round 3 - Aptitude Test 

Aptitude test having, English, maths and reasoning questions

Round 4 - One-on-one 

(3 Questions)

  • Q1. One-o-one round with operation manager count as final round
    • Add your answer
  • Q2. Simple about past experience
    • Add your answer
  • Q3. Discussion about shift timings and all that
    • Add your answer

Senior Claims Associate Interview Questions Asked at Other Companies for Experienced

asked in Optum Global Solutions
Q1. Tell me about Authorization denial and how you handle COB denial ... read more
Add answer
asked in Optum Global Solutions
Q2. What is ABN, Hpcs, ICD 10
Add answer
asked in Carelon Global Solutions
Q3. What do you understand by the term IPA?
Add answer
asked in Carelon Global Solutions
Q4. What is the full form of HIPAA?
Add answer
asked in Evolent Health International
Q5. What is claim process
View answer (1)
View All

Senior Claims Associate Interview Questions & Answers

user image suguna. lalitha

posted on 10 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is RCM and about RCM process
    • Add your answer

What people are saying about Optum Global Solutions

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Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. In manager round just be prepared with the denial scenarios like Authorization, provider out of network, invalid procedure code and some scenarios cases like claim short paid etc.
    • Add your answer

Optum Global Solutions interview questions for designations

 Claims Analyst

 (2)

 Claims Associate

 (62)

 Claims Representative Associate

 (3)

 Claims Executive

 (2)

 Claims Examiner

 (1)

 Insurance Associate

 (1)

 Senior Claim Analyst

 (2)

 Senior Customer Service Representative

 (2)

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. It is a video call since it was during pandemic and the interview is all about process and job related
    • Add your answer
  • Q2. Detailed explanation about 3 denials Reason for leaving previous job Questions regarding hcfa CMS 1500 form
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Payment modes and their explanation Capitalisation and authorisation explanations Experience about previous job role
  • Ans. 

    Payment modes and their explanation, capitalisation and authorisation explanations, experience about previous job role

    • Payment modes refer to the different ways in which a customer can make a payment, such as cash, credit card, or online transfer.

    • Each payment mode has its own process and requirements, which need to be understood and explained to customers.

    • For example, cash payments are made in physical currency, while c...

    • Answered by AI
    Add your answer

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 8 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is ABN, Hpcs, ICD 10
    • Add your answer
  • Q2. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy interview for me. Only you have to do prepared with your basic term of RCM and knowledge about all denials and basic term EOB,COB,ABN,PPO, Hospice etc. Person who take my interview having good communication skills and in the last he also provide the feedback when ask to him. Give ur best and do it

Senior Claims Associate Interview Questions & Answers

user image Lokesh Anand

posted on 19 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Questions related to RCM only on denials and management.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving interview and prepare all the questions in which u have experienced.

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2021

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About yourself.
    • Add your answer
  • Q2. Justify Resume.
    • Add your answer
  • Q3. How to fit in current job offer?
    • Add your answer
  • Q4. Detailed description of previous work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do focus on core value of JD and detailed knowledge of your previous work. Be confident and stick to your learning and try to explain each points patiently. The most important part is stay focused.

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 23 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company Job roles
    • Add your answer
  • Q2. Challenging part of the role
    • Add your answer
  • Q3. Basic introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was quite simple and good.

Interview questions from similar companies

Senior Claims Associate Interview Questions & Answers

Capgemini user image Anonymous

posted on 11 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All related to us health care like what is Cobra, Hippa, coinsurance, deductible, place of service, revenue codes, cut codes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - if you are going for interview to make sure you know about all health insurance terms. What is bill type, tell me about emergency cpt codes range. What is ICD9 and ICD10
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Senior Claims Associate interview for experienced candidates?
Optum Global Solutions interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Optum Global Solutions interview process for experienced candidates are One-on-one Round, Resume Shortlist and HR.
How to prepare for Optum Global Solutions Senior Claims Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum Global Solutions. The most common topics and skills that interviewers at Optum Global Solutions expect are Billing, Medical Insurance, Accounts Receivable, Coding and Excel.
What are the top questions asked in Optum Global Solutions Senior Claims Associate interview for experienced candidates?

Some of the top questions asked at the Optum Global Solutions Senior Claims Associate interview for experienced candidates -

  1. Tell me about Authorization denial and how you handle COB denial in case of pri...read more
  2. What is ABN, Hpcs, ICD...read more
  3. What is RCM and about RCM proc...read more
How long is the Optum Global Solutions Senior Claims Associate interview process?

The duration of Optum Global Solutions Senior Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Optum Global Solutions Interviews By Designations

Interview Questions for Popular Designations

Optum Global Solutions Senior Claims Associate Interview Process for Experienced

based on 4 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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Optum Global Solutions Senior Claims Associate Salary
based on 1.2k salaries
₹2.1 L/yr - ₹6 L/yr
At par with the average Senior Claims Associate Salary in India
View more details

Optum Global Solutions Senior Claims Associate Reviews and Ratings

based on 168 reviews

4.1/5

Rating in categories

3.5

Skill development

3.9

Work-life balance

3.2

Salary

4.5

Job security

4.1

Company culture

3.0

Promotions

3.6

Work satisfaction

Explore 168 Reviews and Ratings
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