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Optum Global Solutions Claims Associate Interview Questions and Answers for Freshers

Updated 1 Apr 2025

Optum Global Solutions Claims Associate Interview Experiences for Freshers

13 interviews found

Claims Associate Interview Questions & Answers

user image Sid Krishna

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024.Β There were 3 interview rounds.

Round 1 - HRΒ 

(2 Questions)

  • Q1. About your self
  • Q2. What you learned in recently
Round 2 - AssignmentΒ 

Typing test should have 30 with 90% accuracy

Round 3 - One-on-oneΒ 

(2 Questions)

  • Q1. Whats your strength and weakness and lots of basic things
  • Q2. Why you want join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - There are 4 round but I came here through referral so 1 round skipped. I gave HR then Typing test 3rd is manager round and fortunately I'm selected. It's been 2.7 year my experience is good till not but here lots of politics and favotism if you want to grow in this company then you have to do boot***ing your supervisor. It's about to 3 year but still I'm struggling on grade 22. Work pressure depends on process to process else company is good they tack care our employees. If you want to join then just take experience and switch to another company you can also read lots of feedback about favotism. Company is also good for fresher guy but don't stay here more than 1 year . Thanks 😊

Claims Associate Interview Questions & Answers

user image Anjana Bellana

posted on 24 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRΒ 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher I joined as so it's a friendly interview
Good communication are much important
Confidence way u answer the question

Claims Associate Interview Questions Asked at Other Companies for Fresher

Q1. What is the difference between Medicare and Medicaid
Q2. what is legato,what is insurance
Q3. What are the Managed care plans?
Q4. What is CHAMPVA?
Q5. Explain What is Copay
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023.Β There were 2 interview rounds.

Round 1 - Aptitude TestΒ 

20 questions all were easy ,easy to clear the aptitude test

Round 2 - HRΒ 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and detail-oriented professional with experience in handling insurance claims and providing excellent customer service.

    • Experienced in processing insurance claims

    • Strong attention to detail

    • Excellent customer service skills

    • Ability to work efficiently under pressure

    • Proficient in using insurance claim software

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Your background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 2 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 2 years of experience in customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy stay chilk

What people are saying about Optum Global Solutions

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a senior data analyst
3d
About work life balance
How is optum company? How is work life balance and job security over there? Also generally what’s the working hours?
Got a question about Optum Global Solutions?
Ask anonymously on communities.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022.Β There were 2 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-oneΒ 

(5 Questions)

  • Q1. What is you name why should be hire you
  • Q2. What is your name your favourite movie
  • Q3. My favourite movie is DJ
  • Q4. My name is Archana Sharma
  • Q5. I am sure turn out to be a key player of your company I asure you I will never regret for the decision to hear me

Interview Preparation Tips

Interview preparation tips for other job seekers - I need for jobs because very important job in our life and for career

Optum Global Solutions interview questions for designations

Β Senior Claims Associate

Β (11)

Β Claims Representative Associate

Β (3)

Β Claims Executive

Β (2)

Β Claims Examiner

Β (1)

Β Claims Analyst

Β (2)

Β Associate

Β (5)

Β Process Associate

Β (8)

Β Senior Associate

Β (5)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022.Β There were 2 interview rounds.

Round 1 - HRΒ 

(2 Questions)

  • Q1. Basic introduction, how was my day , my hobbies, about that offc , some questions related their working culture
  • Ans. I normally introduce my self and where I am living , about my studies and hobbies,and some things about my family,and my unique personality , and I normally introduce my whole day how's it's Going .. Speak something about optum
  • Answered Anonymously
  • Q2. My last question is what is health care
  • Ans. Beaing a fresher I don't know about the health care work, but I simply explain about health care that it
  • Answered Anonymously
Round 2 - One-on-oneΒ 

(1 Question)

  • Q1. Same as basic but one last question add by the manager because I says in my hobbies cooking also so he ask about how to make tea β˜•
  • Ans. I simply explain about making a cup of tea step by step , I don't know how many step are their after explaining to the sir 😜 then I realised seven steps are their , That's it guys 😁 this is how's my last rounds last question goes ..
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive at the interview tym and you have to be an active listener and be focused at the interview tym to give an answer , and be focused what you have to say in front of interviewer if you fumbling in giving the answers is this also the reason for rejection ,so, avoid maje sure avoid fumbling, avoid you habits when your speaking like 'A' 'mm' word in your Tung.,.your speaking skills has to clear and clear words

I applied via Walk-in and was interviewed in Aug 2022.Β There were 2 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HRΒ 

(2 Questions)

  • Q1. Family background and weekness
  • Q2. Why girls are not working on married

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give up without any reason 1st we do on confidence and try to talk give more information for your future goals also.
Round 1 - Aptitude TestΒ 

Some Questions related to logical thinking..

Round 2 - Typing TestΒ 

(1 Question)

  • Q1. What is your type speed for a Minute ??
Round 3 - One-on-oneΒ 

(1 Question)

  • Q1. Tell About Yourself..

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a Good Place to Fresher's..

I applied via Job Portal and was interviewed in May 2022.Β There was 1 interview round.

Round 1 - HRΒ 

(1 Question)

  • Q1. Tell me about yourself, What do you know about Optum, and why are you interested in working in healthcare? In the next five years, Where do you see yourself? How did you find out about the job opening and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous, Be confident and answer the questions with eye contact
Make the recruiter that you're suitable for the job
Be good at communication
That would be Good!
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022.Β There were 2 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-oneΒ 

(6 Questions)

  • Q1. Self introduction, willing to work for night shift, Why should we hire you,
  • Ans. 

    I am a dedicated and adaptable professional with a strong willingness to work night shifts. I believe my skills and experience make me a valuable asset to your team.

    • I have previous experience working night shifts and understand the importance of being alert and focused during those hours.

    • I am highly motivated and committed to delivering excellent customer service, even during unconventional hours.

    • I am a quick learner a...

  • Answered by AI
  • Q2. What are your hobbies
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar.

    • I enjoy reading a variety of genres, from fiction to non-fiction.

    • Hiking allows me to explore nature and stay active.

    • Playing the guitar is a creative outlet and helps me relax.

    • I also enjoy attending live music events and trying new recipes in my free time.

  • Answered by AI
  • Q3. Why do you want to join this organisation
  • Ans. 

    I want to join this organization because of its strong reputation, opportunities for growth, and alignment with my career goals.

    • Strong reputation: The organization has a proven track record of success and is highly regarded in the industry.

    • Opportunities for growth: The organization offers various training and development programs, which will allow me to enhance my skills and advance in my career.

    • Alignment with career g...

  • Answered by AI
  • Q4. What if you get other offer from other organisation
  • Ans. 

    I would consider the other offer and evaluate it based on factors such as salary, benefits, career growth opportunities, and company culture.

    • I would thank the interviewer for the offer and express my gratitude for their consideration.

    • I would ask for some time to carefully consider the offer and make an informed decision.

    • I would compare the salary and benefits package of the other organization with the current offer.

    • I w...

  • Answered by AI
  • Q5. How can you say that your fit for this role
  • Ans. 

    I have relevant experience and skills that make me a strong fit for the Claims Associate role.

    • I have a background in insurance and claims processing, which has given me a solid understanding of the industry and the role of a Claims Associate.

    • I am highly organized and detail-oriented, which are essential qualities for effectively managing claims and ensuring accuracy.

    • I have excellent communication skills, both written a...

  • Answered by AI
  • Q6. Explain about your fav topic
  • Ans. 

    My favorite topic is customer service.

    • I enjoy providing excellent customer service and ensuring customer satisfaction.

    • I have experience in handling customer inquiries, resolving complaints, and addressing customer needs.

    • I believe that good customer service is crucial for building strong relationships with customers and promoting loyalty.

    • I am skilled in active listening, problem-solving, and effective communication, whi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One should have communication skills.
Should have a positive attitude

I applied via Walk-in and was interviewed in Feb 2022.Β There was 1 interview round.

Round 1 - HRΒ 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Im a fresher , nd im graduated

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Claims Associate interview for freshers?
Optum Global Solutions interview process for freshers usually has 1-2 rounds. The most common rounds in the Optum Global Solutions interview process for freshers are HR, One-on-one Round and Resume Shortlist.
How to prepare for Optum Global Solutions Claims Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum Global Solutions. The most common topics and skills that interviewers at Optum Global Solutions expect are Communication Skills, Customer Service, Interpersonal Skills, Leadership and Typing Speed.
What are the top questions asked in Optum Global Solutions Claims Associate interview for freshers?

Some of the top questions asked at the Optum Global Solutions Claims Associate interview for freshers -

  1. What is copay coins and out of poc...read more
  2. Hear we get 60 questions apart from that we need to get 35 at least ...read more
  3. I am sure turn out to be a key player of your company I asure you I will never...read more
How long is the Optum Global Solutions Claims Associate interview process?

The duration of Optum Global Solutions Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Optum Global Solutions Claims Associate Interview Process for Freshers

based on 6 interviews

3 Interview rounds

  • HR Round - 1
  • HR Round - 2
  • One-on-one Round
View more

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Optum Global Solutions Claims Associate Salary
based on 4.3k salaries
β‚Ή1.5 L/yr - β‚Ή5.6 L/yr
At par with the average Claims Associate Salary in India
View more details

Optum Global Solutions Claims Associate Reviews and Ratings

based on 796 reviews

4.2/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.3

Salary

4.5

Job security

4.3

Company culture

3.1

Promotions

3.9

Work satisfaction

Explore 796 Reviews and Ratings
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