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OnProcess Technology Customer Service Associate Interview Questions and Answers for Experienced

Updated 12 Dec 2022

OnProcess Technology Customer Service Associate Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Job Profile releted questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer tries to keep you in pressurized situation. So just keep yourself calm and answer to the asked questions.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Case Study 

Chargeback rights and case study

Round 2 - Case Study 

Chargeback case study

Round 3 - Chargeback Dispute  

(1 Question)

  • Q1. Normal questionnaire and case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Chargeback dispute work flow
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Assignment 

Essay writing to check english.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good co with job security.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Assignment 

Easy assignment with basic questions on patent

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Related to your Past expereince
Round 2 - Technical 

(1 Question)

  • Q1. Basic and detailed Steps of P2P
  • Ans. 

    P2P (Procure-to-Pay) is the process of requisitioning, purchasing, receiving, paying for, and accounting for goods and services.

    • Requisitioning: Requesting goods or services needed by the organization.

    • Purchasing: Finding suppliers, negotiating terms, and creating purchase orders.

    • Receiving: Accepting and inspecting goods or services delivered.

    • Paying for: Processing invoices and making payments to suppliers.

    • Accounting: Re...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiations

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. And i know telugu little bit so the interviewed me in telugu also
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Document verification
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about me and my experience.
  • Q2. Knowledge of shortcut keys.

Interview Preparation Tips

Topics to prepare for R Systems International Senior Customer Service Executive interview:
  • Knowledge Management
  • Test Complete
  • Computer Skills
Interview preparation tips for other job seekers - After 2 Rounds got selected.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Not good 

(1 Question)

  • Q1. Colleagues are not good
Round 2 - HR 

(2 Questions)

  • Q1. About yourself brief introduction
  • Q2. About yourself brief description
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Questions related to prior experience
Round 2 - Aptitude Test 

Technical questions related to job profile

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions related to particular field for which we apply and other stuffs related to company and job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a detail-oriented individual with a background in data analysis and strong communication skills.

    • Graduated with a degree in Business Administration

    • Worked as a data analyst for 2 years

    • Proficient in Excel and SQL

    • Excellent communication and problem-solving skills

  • Answered by AI
  • Q2. Expecting sLary

OnProcess Technology Interview FAQs

How many rounds are there in OnProcess Technology Customer Service Associate interview for experienced candidates?
OnProcess Technology interview process for experienced candidates usually has 3 rounds. The most common rounds in the OnProcess Technology interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for OnProcess Technology Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OnProcess Technology. The most common topics and skills that interviewers at OnProcess Technology expect are Equity, Customer Service, Database, customer support and Analytical.

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OnProcess Technology Customer Service Associate Salary
based on 38 salaries
₹1.8 L/yr - ₹3.5 L/yr
13% less than the average Customer Service Associate Salary in India
View more details

OnProcess Technology Customer Service Associate Reviews and Ratings

based on 15 reviews

4.5/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

4.0

Salary

3.7

Job security

4.4

Company culture

3.7

Promotions

4.3

Work satisfaction

Explore 15 Reviews and Ratings
Customer Service Associate
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₹1.8 L/yr - ₹3.5 L/yr

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₹1.5 L/yr - ₹3.2 L/yr

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₹1.7 L/yr - ₹3 L/yr

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