Onfido Operations Executive Interview Questions and Answers

Just in there general question are there only very easy question.

Q1. About your self, Experience,achivments etc
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Q2. Geven one senario property price is 60L And customer asking for 40L how you convence him?
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Q1. Tell me about yourself
Ans. 
I am a detail-oriented and organized individual with a background in operations management.
• I have experience in optimizing processes to improve efficiency

• I am skilled in data analysis and problem-solving

• I have strong communication and teamwork skills

• I am proficient in using various software and tools for operations management
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Q2. Previous sales experience
Ans. 
I have previous sales experience in retail and customer service roles.
• Worked as a sales associate at XYZ retail store for 2 years

• Achieved 20% increase in sales by implementing new customer service strategies

• Received multiple awards for top sales performance
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Q3. If okay for field
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Q1. Same questions mentioned above
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Basic profit and loss and percentage related questions

Q1. Basic GST and accounting questions
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Q2. Introduction and goal related questions
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Q1. Previous work related
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Q2. How do you handle customer
Ans. 
I handle customer inquiries with patience, empathy, and a focus on finding solutions.
• Listen actively to understand the customer's issue

• Show empathy and understanding towards the customer's situation

• Offer solutions or alternatives to resolve the issue

• Follow up to ensure customer satisfaction
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Q1. Why do you want to switch
Ans. 
Seeking new challenges and opportunities for growth in a different environment.
• Desire to expand skill set and knowledge in a new industry

• Opportunity for career advancement and professional development

• Seeking a more dynamic and challenging work environment

• Interest in exploring different operational strategies and techniques
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Q1. What is the minimum gade
Ans. 
The minimum grade required for a Relationship Manager position varies depending on the company and industry.
• Minimum grade may be a high school diploma or equivalent

• Some companies may require a bachelor's degree in finance or related field

• Experience in customer service or sales may be more important than specific grade requirements
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Q2. What is the minimum Grade of Concrete used in R.C.C. works?
Ans. 
The minimum Grade of Concrete used in R.C.C. works is M20.
• The minimum Grade of Concrete used in R.C.C. works is M20.

• R.C.C. stands for Reinforced Cement Concrete.

• The grade of concrete is determined by its compressive strength.

• M20 concrete has a compressive strength of 20 megapascals (MPa).
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Easy question about percentage

Q1. Asking some general questions One question from first round
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Q2. They will ask Anything about you
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Q3. Some of your interests will be asked
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Q4. They will ask do you what work you have to do here, will you able to do it
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