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Onfido

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based on 11 Reviews

About
Reviews
11
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73
Interviews
1
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Filter reviews by

Onfido Reviews

Updated 1 Mar, 2025

Overall Rating

3.0/5

based on 11 reviews

21% below industry's average

know more

Rating distribution

5

2 (18.2%)

4

4 (36.4%)

3

1 (9.1%)

2

0 (0%)

1

4 (36.4%)

Category Ratings

3.1

Skill development

2.7

Promotions

2.6

Work-life balance

2.5

Salary

2.5

Work satisfaction

2.4

Company culture

2.1

Job security

What employees say about Onfido?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

71% employees reported

Flexible timing

67% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

4 reviews

2.7

Rated by Men

7 reviews

Onfido is rated 3.0 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Onfido is rated 3.0 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Back Office Executive in Noida

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Mar 2025

Likes

Skill development

Skill development - Good
Promotions - Good

Dislikes

Salary and environment is not good according to work salary is not enough..

Salary - Poor
Job security - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive Assistant in Noida

Full Time

·

Security / Fraud Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Mar 2023

Likes

Eventually everything is goot

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Quality score

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Back end Executive in Chandigarh

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2023

Likes

It's docs verification process

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It's pressurize work in onfido

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mohali

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Manager (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2024

Likes

Nothing

Dislikes

India Operations team is pathetic

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sr.Customer Service Associate Non-voice in Mumbai

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 Nov 2024

Likes

They provide good Incentives earning opportunity.

Dislikes

The company Team leader are very toxic. Also they don't have manners how to talk to the employees.

Job security - Poor
Promotions - Poor
Company culture - Bad

Agent in Noida

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 10 Jul 2022

Likes

There are much knowledge to gain.

Skill development - Good
Job security - Good

Dislikes

Time boundations We cannot take leaves during emergency

Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Onfido.

Manager in London

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Sep 2021

Likes

No work life balance. Work is never ending and continues over the weekend. Everyone is occupied with irrelevant meetings and non sensible discussions.

Dislikes

The company should focus on the right head count requirement. It is high time to give time to each aspect of the process. Please do not expect one person to do the work of 15 people. No medical insurance is provided.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible terrible terrible!

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Associate in Noida

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Nov 2021

Likes

MNC

Dislikes

SOPs not cleared to QA. Onfido is Confusing process. Very high attrition rate.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Stressful

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Representative in Bangalore Rural

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Sep 2021

Likes

Wonderful working environment

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much to tell about it

Work Details

Super

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Noida

Process Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 17 Dec 2020

Likes

Company is good looking , and timely payment of salary.

Skill development - Good

Dislikes

Their is a lot of politics and the management doesn't address our issues . Salary is decent at the joining time but no satisfactory increment and career growth is slow. and some process in this company is like very cheap like onfido. Sirf client ko khus krna h kaam krwa k aur employee k baary me kuch nhi. Aur baat baat p Job se firekrny ke dhamki upper management se Hr tak sab. And NO shift allowance is their. And in festivals no any allowance given....Read More

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

I learn my things here, how management pressurise our employees to work.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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More about working at Onfido

HQ - London,England, United Kingdom
Software Product
51-200 Employees (Global)
Internet

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Onfido Reviews by Locations

Onfido Noida Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Onfido reviews submitted by Onfido employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Onfido is the right company for you. 71% of employees reported the working ...days at Onfido as Rotational Shift. 67% employees reported the work timings at Onfido as Flexible timing. Read more

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Reviews >
Onfido Reviews

Onfido Salaries in India

Analyst 4 salaries	₹1.2 L/yr - ₹3.2 L/yr
Data Analyst 4 salaries	₹1.6 L/yr - ₹2 L/yr
Customer Success Manager 3 salaries	₹30 L/yr - ₹35 L/yr
RPA Developer 3 salaries	₹1.8 L/yr - ₹2.3 L/yr
Senior Operations Manager 3 salaries	₹21.5 L/yr - ₹35 L/yr

Explore more salaries

Employee Benefits at Onfido

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

View All

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