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OneCard Customer Experience Associate Interview Questions and Answers

Updated 20 Oct 2022

OneCard Customer Experience Associate Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The aptitude is software based communication which includes grammar, essay writing on the given topic, communication fluency and reading.

Round 3 - One-on-one 

(1 Question)

  • Q1. About family? Situational questions? Strength and weakness? Skills? How do you fit in?
Round 4 - HR 

(1 Question)

  • Q1. Tell me about yourself? About family? What drives your interest to join this company? CTC discussion.
  • Ans. 

    I am a motivated individual with a strong interest in customer experience. I have a supportive family and I am excited to join this company.

    • Motivated individual with a strong interest in customer experience

    • Supportive family

    • Excited to join this company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - "Customer experience associate" is just the synonym for the "customer care" used by the company, so first get it very clear you will be working as a customer care or customer support team.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. Why should i hire u
Round 2 - Typing Test 

(2 Questions)

  • Q1. Minimum 30 word per min typing speed with 95+ accuracy
  • Q2. How did i spent your yesterday
Round 3 - One-on-one 

(1 Question)

  • Q1. Normal questions by operation manager

Interview Preparation Tips

Interview preparation tips for other job seekers - you have to look confident and good communication skill
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. AML,Risk and fraud ops basics.
  • Q2. Microsoft excel advanced level
Round 2 - One-on-one 

(1 Question)

  • Q1. AML,Risk and fraud ops basics
Round 3 - One-on-one 

(1 Question)

  • Q1. AML,Risk and fraud ops basics
Round 4 - One-on-one 

(1 Question)

  • Q1. AML,Risk and fraud operation s basics.

Interview Preparation Tips

Interview preparation tips for other job seekers - Unlike a role in banking here we need to work multiple things.If you have SQL knowledge or interested to learn to SQL then this role suits you.You will get a exposure to complete Risk and fraud operations through this role.Overall learning will be helpful for career advancement.

I applied via Approached by Company and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Intro tell me about yourself, schooling, college, family details
  • Q2. Where are you staying PG or in Flat...
Round 2 - Technical 

(1 Question)

  • Q1. Interview with Manager simple question will you extend your shifting hours .
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations, Documents Aadhar,Pan Card , experience if any to submit on given date

Interview Preparation Tips

Interview preparation tips for other job seekers - It is simple interview....simply go with confidence...you will get selected.

I applied via Walk-in and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my previous experience... Challenges were face while working at previous organization and about my family

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be truthful...!!

I applied via Job Portal and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Checking your communication skills and writing skills
Round 3 - Aptitude Test 

Mock chat

Round 4 - One-on-one 

(1 Question)

  • Q1. Salary discussion and job roles

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience, Hoping I lp get an opportunity to grow.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Easy coding questions DSA

Round 2 - Technical 

(2 Questions)

  • Q1. Reverse a linked list
  • Ans. 

    Reverse a linked list by changing the pointers direction

    • Start with three pointers: current, previous, and next

    • Iterate through the linked list, updating the pointers to reverse the direction

    • Update the head pointer to point to the new first node

  • Answered by AI
  • Q2. Find middle of linked list
  • Ans. 

    To find the middle of a linked list, use the slow and fast pointer technique.

    • Initialize two pointers, slow and fast, both pointing to the head of the linked list.

    • Move slow pointer by one step and fast pointer by two steps until fast reaches the end of the list.

    • The position of the slow pointer will be the middle of the linked list.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Pick from a basket of oranges
  • Ans. 

    The question is asking to pick an orange from a basket.

    • Carefully select a ripe orange without any bruises or blemishes

    • Gently twist the orange off the stem to avoid damaging the fruit

    • Check for firmness and weight to determine ripeness

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Open Financial Technologies Private Limited Software Engineer interview:
  • Easy DSA

Skills evaluated in this interview

I applied via Job Portal and was interviewed in Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

It was simple program of url shorting for registered and non registered users each request must have unique shortened url.

Round 3 - Technical 

(2 Questions)

  • Q1. Palindrome implementation and run time
  • Ans. 

    A palindrome is a word or phrase that reads the same backward as forward. Implementing it involves comparing the first and last characters and iterating towards the middle.

    • Implement a function that takes a string as input and returns true if it is a palindrome, false otherwise.

    • Use two pointers, one starting from the beginning and the other from the end, and compare the characters at each position.

    • If the characters matc...

  • Answered by AI
  • Q2. DSA and various algorithms and run time
Round 4 - One-on-one 

(1 Question)

  • Q1. This round was one on one with VP of engineering. Basic q and a regarding role and responsibilities
Round 5 - HR 

(1 Question)

  • Q1. Relocation, Reason For job change, future plan, careers objective

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice DSA and algorithms
In coding test they asked you explain code and if there is any improvement needed in code.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic questions on data structures
Round 2 - Behavioral 

(1 Question)

  • Q1. Second round was Managerial Round. The interviewer basically had a conversation with me and asked some hr questions also.
Round 3 - HR 

(1 Question)

  • Q1. Basic HR questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - HR 

(1 Question)

  • Q1. Who you are and what you are
Round 2 - Technical 

(1 Question)

  • Q1. Based on your previous job role

OneCard Interview FAQs

How many rounds are there in OneCard Customer Experience Associate interview?
OneCard interview process usually has 4 rounds. The most common rounds in the OneCard interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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OneCard Customer Experience Associate Salary
based on 4 salaries
₹4.6 L/yr - ₹5.5 L/yr
26% more than the average Customer Experience Associate Salary in India
View more details

OneCard Customer Experience Associate Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

5.0

Salary

4.0

Job security

4.0

Company culture

2.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
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