One Point Quality Analyst Interview Questions and Answers

8D, CAPA, and 5S are quality management tools used in manufacturing and other industries.

• 8D (Eight Disciplines) is a problem-solving methodology used to identify, correct, and prevent recurring problems.

• CAPA (Corrective and Preventive Action) is a process used to investigate and address the root cause of quality issues.

• 5S is a workplace organization method that involves sorting, simplifying, sweeping, standardizing, an

I listen to their concerns, investigate the issue, and provide a satisfactory solution.

• Listen actively to the customer's complaint

• Investigate the issue thoroughly

• Provide a satisfactory solution to the customer

• Follow up with the customer to ensure their satisfaction

Documents in quality management system

• Quality manual

• Standard operating procedures (SOPs)

• Work instructions

• Forms and templates

• Audit reports

• Non-conformance reports

• Corrective and preventive action (CAPA) reports

• Training records

• Risk management documents

• Change control documents

Process audit is a systematic examination of a process to ensure it is meeting its objectives and requirements.

• Process audit involves reviewing the process flow, documentation, and records to identify areas of improvement.

• It helps to ensure that the process is being followed correctly and consistently.

• Process audit can be conducted internally or externally by a third-party auditor.

• It is important to establish clear aud...read more