Om Narayana E.M School Interview Questions and Answers

Q1. Desktop related questions like a what is domain, network, outlook PST and OSD, how to repair correpted PST files, and ITIL related questions ect.....
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Q2. Asking Windows latst version, Types of RAM, How to configure network printer.
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Q1. Current salary?
Ans. 
I prefer to discuss salary expectations based on the responsibilities and requirements of the position.
• Focus on discussing salary expectations based on the responsibilities and requirements of the position

• Avoid disclosing current salary to negotiate based on the value you bring to the role

• Highlight relevant experience and skills that justify your salary expectations
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Q2. Expected salary?
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Negotiable based on job responsibilities and benefits package.
• Salary expectations are flexible and dependent on the job responsibilities and benefits offered.

• Open to discussing salary range during the interview process.

• Seeking a competitive salary that aligns with industry standards and my experience.

• Looking for a fair compensation package that includes benefits such as healthcare, retirement plans, and professional de
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Q1. Tell me about your current job role and responsibilities on daily basis?
Ans. 
I am currently working as a project manager in a software development company, overseeing team activities and ensuring project deadlines are met.
• Leading a team of developers and designers to complete projects on time

• Coordinating with clients to gather requirements and provide updates

• Creating project timelines and assigning tasks to team members

• Monitoring project progress and addressing any issues that arise

• Conducting r...read more
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Q2. What's the process of adding network printer?
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The process of adding a network printer involves connecting the printer to the network and installing the necessary drivers on the computer.
• Connect the network printer to the same network as the computer.

• Find the IP address of the network printer.

• Install the printer drivers on the computer.

• Add the network printer using the IP address or printer name.

• Test the printer to ensure it is working properly.
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Q1. What is SLA management
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SLA management refers to the process of defining, negotiating, and monitoring service level agreements between a service provider and a customer.
• SLA management involves setting clear expectations for service levels, such as response times, uptime, and resolution times.

• It also includes negotiating these terms with customers to ensure they align with their needs and expectations.

• Monitoring SLAs involves tracking performa...read more
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Q2. Role of incident management
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Incident management involves identifying, analyzing, and responding to incidents to minimize their impact on operations.
• Identifying and categorizing incidents based on severity and impact

• Creating and implementing incident response plans

• Communicating with stakeholders and coordinating response efforts

• Documenting incidents and analyzing root causes to prevent future occurrences
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Q3. What is P1 issue
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P1 issue refers to a critical problem or bug that requires immediate attention and resolution.
• P1 issues are typically high priority and impact the functionality or performance of a system.

• They are often classified as urgent and require immediate action to prevent further issues or downtime.

• Examples of P1 issues include system crashes, data loss, security breaches, and major functionality failures.
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Q4. ITIL management process
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Q5. What is Information technology services management
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IT services management involves overseeing the planning, design, delivery, operation, and control of information technology services.
• Involves planning, design, delivery, operation, and control of IT services

• Ensures alignment of IT services with business needs and goals

• Manages service levels, performance, and quality

• Coordinates resources and processes to deliver IT services efficiently

• Examples: ITIL framework, service d
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Microsft Excel and Accounting

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Q1. Related previous projects
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Q2. About yourself personal details of ours
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Q1. Package expectations
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