OCS Group Command Center Associate Interview Questions and Answers

Versant Test was cleared, I was there in the company for almost 6 hours.

Q1. Interview went very well, even tough I was there since morning they have not gone through my resume and they rejected me with the reason that I do not have stability in my resume.
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Q2. What is your future goal?
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Q3. Are you willing to study further?
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General maths, english

Q1. About yourself, willing to work night shift
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Q1. About yourself, are you willing to work shift basis
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Basic Questions asked related to mathematics, GK, probability, statistics and English

Q1. Introduce yourself and
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Q2. Short and long term goal
Ans. 
Short term goal is to learn new skills and contribute to the company. Long term goal is to become a team leader.
• Short term goal: Learn new skills and contribute to the company

• Long term goal: Become a team leader

• Examples: Attend training sessions, take on new projects, collaborate with colleagues

• Examples: Develop leadership skills, mentor junior team members, lead projects
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Q1. Discrbe your self
Ans. 
I am a dedicated and detail-oriented professional with a strong work ethic and excellent communication skills.
• Dedicated and hardworking

• Detail-oriented

• Strong communication skills
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Q2. About experience
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Q1. What is your family background?
Ans. 
My family background is diverse and multicultural, with members from different countries and professions.
• My parents are from different countries, which has exposed me to different cultures and languages.

• My father is a doctor and my mother is a teacher, so I have been influenced by both the medical and education fields.

• I have siblings who are pursuing careers in engineering and business, which has broadened my understan...read more
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Q2. Tell me about yourself.
Ans. 
I am a dedicated and experienced customer service associate with a passion for helping others.
• I have worked in customer service for 5 years, providing support and resolving issues for customers.

• I am skilled in active listening, problem-solving, and effective communication.

• I have received multiple positive customer feedback and recognition for my exceptional service.

• I am proficient in using customer service software and...read more
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Basic English Aptitude Test. You need to score minimum 60 out of 100 in order to process further.

Q1. Picture writing or scenario based question depends on for which process you are applying for.
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Q1. The ops Manager will take your interview and his call is final whether you are selected or not.
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Q1. About the job and achievement
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Q1. About career and personal detail
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