NTT Data Microsoft Engineer Interview Questions and Answers for Experienced

Plugins are custom business logic code that can be integrated into Microsoft Dynamics CRM to automate tasks or extend functionality.

• Plugins are written in C# or VB.NET

• They are triggered by predefined events in CRM, such as record creation or update

• Plugins can be used to validate data, perform calculations, or integrate with external systems

Workflow is a series of automated actions that are triggered based on predefined rules or conditions.

• Workflow automates business processes by defining a series of steps to be executed in a specific order.

• It can be used to streamline tasks, improve efficiency, and ensure consistency in operations.

• Examples include sending automated emails based on customer interactions, assigning tasks to team members based on certain cr...read more