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NTT Data Information Processing Services Help Desk Executive Interview Questions and Answers

Updated 4 Apr 2024

3 interviews found

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Help Desk Executive Interview Questions

user image Avik Bharati

posted on 4 Apr 2024

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. What is Shared mailbox

Help Desk Executive Interview Questions

user image Anonymous

posted on 16 Jun 2022

I applied via Referral

1 Interview Round

1

Technical Round (1 Question)

  • Q1. What is ip address , different types of ip

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for technical and have good communication skills

Skills evaluated in this interview

Help Desk Executive Interview Questions

user image Anonymous

posted on 30 Jan 2022

I applied via Recruitment Consulltant and was interviewed in Jul 2021.

1 Interview Round

1

One-on-one Round

Interview Preparation Tips

Interview preparation tips for other job seekers - It was virtual interview and was really easy. Some basic troubleshooting questions were asked.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Simply hired and was interviewed in Feb 2023.

2 Interview Rounds

1

Group Discussion Round

Topics : About your hobbies, COVID 19, Fast Food culture, Online education Boon or Bane

2

Technical Round (2 Questions)

  • Q1. Basics about Computers such as ip address, Task manager, Device Manager, Ram & Rom and some scenario based questions related to service desk / tech support
  • Q2. 1. What are the different types of ip address 2. What is Static and Dynamic IP address 3. What is incident management

Interview Preparation Tips

Interview preparation tips for other job seekers - Do well in Group Discussion, have great communication. Have through knowledge if not atleast basic knowledge on computers, their operating system, their hardware components etc.

Skills evaluated in this interview

IT Helpdesk Executive Interview Questions

Atos user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before May 2023.

2 Interview Rounds

1

Aptitude Test Round

Favorite color and the reason

2

One-on-one Round (1 Question)

  • Q1. Itil certification will be good
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Referral and was interviewed before Oct 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. Basic of computer
3

HR Round (1 Question)

  • Q1. Salary related queries
4

Behavioral Round (1 Question)

  • Q1. No question introduction testing communication and behaviour

Interview Preparation Tips

Interview preparation tips for other job seekers - Coding

I applied via Approached by Company and was interviewed in Feb 2022.

3 Interview Rounds

1

Group Discussion Round

Have to talk for 2 min in any of the given topics example Tel about your role model ,what pandemic tought u etc

2

Technical Round (3 Questions)

  • Q1. How to change clock time
  • Q2. How to find ip address of the website
  • Q3. And genral technical interview questions
3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - DXC is a great place to work and interview rounds are not so tough ,if you are eligible you will get selected the salary package and work culture is good

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

It was to check communications

3

One-on-one Round (6 Questions)

  • Q1. BSOD Troubleshooting
  • Q2. VPN Troubleshooting, Outlook shared mailbox and Distribution List,
  • Q3. Active Directory defination
  • Q4. Ethernet and internet
  • Q5. Router and switches difference
  • Q6. IP address and DNS meaning

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through some YouTube videos or google questions about Tech Support

Skills evaluated in this interview

3 Interview Rounds

1

Screening round Round (1 Question)

  • Q1. Talk about any topic for 2 mins
2

One-on-one Round (1 Question)

  • Q1. Technical questions about outlook, VPN, Lan issues
3

HR Round (2 Questions)

  • Q1. Salary discussion and about the docs to be submitted
  • Q2. Salary expectations and about the documenta to submit

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently and keep the answer simple.

I applied via Recruitment Consulltant and was interviewed in Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

They will give you a random topic and you have to speak about it

3

HR Round (2 Questions)

  • Q1. What is an IP address.?
  • Q2. How to sync your device?

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn the basics of computer and have a little knowledge about software

Skills evaluated in this interview

NTT Data Information Processing Services Interview FAQs

How many rounds are there in NTT Data Information Processing Services Help Desk Executive interview?
NTT Data Information Processing Services interview process usually has 1 rounds. The most common rounds in the NTT Data Information Processing Services interview process are Technical and One-on-one Round.
How to prepare for NTT Data Information Processing Services Help Desk Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NTT Data Information Processing Services. The most common topics and skills that interviewers at NTT Data Information Processing Services expect are Technical Voice Process, IT Helpdesk, Technical Helpdesk, IT Service Desk and International Voice Process.
What are the top questions asked in NTT Data Information Processing Services Help Desk Executive interview?

Some of the top questions asked at the NTT Data Information Processing Services Help Desk Executive interview -

  1. What is ip address , different types of...read more
  2. What is Shared mail...read more

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People are getting interviews through

based on 2 NTT Data Information Processing Services interviews
Referral
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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65% more than the average Help Desk Executive Salary in India
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NTT Data Information Processing Services Help Desk Executive Reviews and Ratings

based on 4 reviews

4.0/5

Rating in categories

3.8

Skill development

4.0

Work-Life balance

3.8

Salary & Benefits

3.3

Job Security

3.9

Company culture

3.1

Promotions/Appraisal

3.8

Work Satisfaction

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