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DXC Technology Senior Assistant Help Desk Technician Interview Questions and Answers for Experienced

Updated 17 Jun 2025

DXC Technology Senior Assistant Help Desk Technician Interview Experiences for Experienced

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Jul 2023, where I was asked the following questions.

  • Q1. Tell me about yourself
  • Q2. What steps would you perform if the wi-fi connected on your system is not working?
  • Ans. 

    Troubleshooting Wi-Fi issues involves checking connections, settings, and hardware to restore connectivity.

    • Check if Wi-Fi is enabled on the device. For example, ensure the Wi-Fi switch is turned on or the airplane mode is off.

    • Restart the device to refresh network settings and clear temporary glitches.

    • Verify the Wi-Fi network is operational by checking other devices. If they connect, the issue may be with the specific d...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic of computer
Round 3 - HR 

(1 Question)

  • Q1. Salary related queries
Round 4 - Behavioral 

(1 Question)

  • Q1. No question introduction testing communication and behaviour

Interview Preparation Tips

Interview preparation tips for other job seekers - Coding

Interview Questionnaire 

6 Questions

  • Q1. Configuration java
  • Q2. Troubleshoot any one
  • Ans. 

    Troubleshooting a network connectivity issue involves checking hardware, software, and configurations systematically.

    • Check physical connections: Ensure all cables are securely connected and the router/switch is powered on.

    • Verify network settings: Check IP configuration (e.g., using 'ipconfig' on Windows) to ensure correct subnet mask and gateway.

    • Ping test: Use the 'ping' command to test connectivity to the router and e...

  • Answered by AI
  • Q3. What is lvm ? Explain breef
  • Q4. Port number tcp udp nfs ftp
  • Q5. Apache tomcat vs Jboss difference
  • Ans. 

    Apache Tomcat and JBoss are both Java-based application servers, but JBoss is a full-fledged enterprise application server while Tomcat is a lightweight servlet container.

    • Tomcat is suitable for small to medium-sized applications while JBoss is better for large-scale enterprise applications.

    • JBoss has a more complex architecture and offers more features such as clustering, load balancing, and caching.

    • Tomcat is easier to ...

  • Answered by AI
  • Q6. How to deploy war file in jboss

Interview Preparation Tips

Interview preparation tips for other job seekers - Easily u track interviews q

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. The first round was an assessment and interview wa scheduled and they asked me general questions related to software and hardware.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Knowledge of C language and JAVA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

Interview Questionnaire 

1 Question

  • Q1. About urself...Previous experince
Are these interview questions helpful?

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Java Collection, OOPS, Seralization
Round 2 - Technical 

(1 Question)

  • Q1. Java OOPS, Collection, threading, SQL
Round 3 - HR 

(1 Question)

  • Q1. Nothing specific, Salary Negotiations.

Interview Preparation Tips

Interview preparation tips for other job seekers - overall good experience and process was quick

I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Career related question

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare well and then attend

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Ans. 

    EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization, a key financial metric for assessing profitability.

    • EBITDA measures a company's overall financial performance and profitability.

    • It excludes non-operational expenses like interest and taxes, providing a clearer view of operational efficiency.

    • For example, if a company has $1M in revenue, $600K in operating expenses, and $100K in depreciatio...

  • Answered by AI
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

DXC Technology Interview FAQs

How many rounds are there in DXC Technology Senior Assistant Help Desk Technician interview for experienced candidates?
DXC Technology interview process for experienced candidates usually has 4 rounds. The most common rounds in the DXC Technology interview process for experienced candidates are Resume Shortlist, Technical and HR.
How to prepare for DXC Technology Senior Assistant Help Desk Technician interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DXC Technology. The most common topics and skills that interviewers at DXC Technology expect are Helpdesk, Analytical, Database, Hardware and Interpersonal Skills.
What are the top questions asked in DXC Technology Senior Assistant Help Desk Technician interview for experienced candidates?

Some of the top questions asked at the DXC Technology Senior Assistant Help Desk Technician interview for experienced candidates -

  1. What steps would you perform if the wi-fi connected on your system is not worki...read more
  2. How to deploy war file in jb...read more
  3. What is lvm ? Explain br...read more
What are the most common questions asked in DXC Technology Senior Assistant Help Desk Technician HR round for experienced candidates?

The most common HR questions asked in DXC Technology Senior Assistant Help Desk Technician interview are for experienced candidates -

  1. What are your salary expectatio...read more
  2. What is your family backgrou...read more
  3. Share details of your previous j...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

4-6 weeks 100%
View more

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DXC Technology Senior Assistant Help Desk Technician Salary
based on 256 salaries
₹2 L/yr - ₹6.5 L/yr
17% more than the average Senior Assistant Help Desk Technician Salary in India
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DXC Technology Senior Assistant Help Desk Technician Reviews and Ratings

based on 47 reviews

3.3/5

Rating in categories

3.2

Skill development

3.0

Work-life balance

2.8

Salary

3.2

Job security

3.0

Company culture

2.7

Promotions

3.0

Work satisfaction

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